Michele Roberts
Northwestern Behavior and Guidance
WISCONSINRAPIDS,WI
12
years of professional experience
Dedicated professional with strong customer service skills, adept at problem-solving and fostering teamwork. Committed to enhancing client experiences and driving positive outcomes in fast-paced environments.
Work History
Supportive Home Health Care
7 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Bar Manager
3 Years 9 Months- Supervised daily bar operations, ensuring high-quality service and adherence to safety standards.
- Developed and implemented innovative cocktail menus to enhance customer experience and increase sales.
- Trained and mentored staff on mixology techniques, fostering a knowledgeable and efficient team.
- Managed inventory levels, optimizing stock turnover while minimizing waste through strategic ordering practices.
- Established strong vendor relationships, negotiating favorable terms for supplies and equipment procurement.
- Led promotional events to drive traffic and revenue, effectively coordinating marketing efforts with local businesses.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Attention to detail
Flexible and adaptable
Patient care
Problem-solving
Positive demeanor
Accomplishments
- Collaborated with team of 5 in the development of designing a routine for a non verbal pre teen who is diabetic and has severe autism with severe behaivor problems.
Timeline
Supportive Home Health Care
Northwestern Behavior and Guidance
03.2019 - CurrentRead More
Bar Manager
Cooler By The Lake
09.2014 - 06.2018Read More
MUSKEGO HIGH
High School Diploma
Read More