Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Schaefer

Pentwater,MI

Summary

Professional with extensive experience in sales management team coaching, and metric driven. I strive for attention to detail and adaptability, enhancing customer satisfaction and drive consumer/business growth. Communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I have a positive attitude and look forward to continuous learning and growth.

Overview

14
14
years of professional experience

Work History

Solutions Manager

Verizon Wireless
Ludington, MI
09.2017 - 02.2026
  • Focused on consumer/business growth against key sales and performance metrics.
  • Mentored/coached team members to meet various sales metrics, while maintaining a strong culture of accountability, collaboration, and work ethic.
  • Prioritized customer satisfaction, developed strategies to continually improve customer service and growth.
  • Provided ongoing sales coaching, with. key focus on behaviors, performance, and career development.
  • Supported all levels of corporate management to adhere with company policies and procedures.

Sales Manager

Double JJ Resort
Rothbury, MI
03.2017 - 08.2017
  • Coordinated and event planning for weddings, corporate outings, reunions, and other special events.

Sales and Marketing Manager

2020 Companies
Fort Worth, TX
01.2016 - 11.2016
  • Territory included 10 stores and 40 employees throughout Michigan.
  • Developed under performing markets by training team members, implementing loss prevention processes and marketing strategies.

District Sales Manger

2020 Companies
Dallas, TX
03.2014 - 01.2016
  • Territory included MI and No Ohio, 26 field managers and 330 store locations.
  • Liaison for corporate initiatives and actual field performance.

Sales Manager

Ludington Daily News
Ludington, MI
05.2012 - 03.2014
  • Managed accounts for over 200 businesses, ensuring client satisfaction and retention.
  • Successfully grew territory by 63%

Education

Bachelor of Science - Legal Studies

Grand Valley State University
Allendale, MI

Skills

  • Attention to detail
  • Problem-solving
  • Time management
  • Relationship building
  • Adaptability

Timeline

Solutions Manager

Verizon Wireless
09.2017 - 02.2026

Sales Manager

Double JJ Resort
03.2017 - 08.2017

Sales and Marketing Manager

2020 Companies
01.2016 - 11.2016

District Sales Manger

2020 Companies
03.2014 - 01.2016

Sales Manager

Ludington Daily News
05.2012 - 03.2014

Bachelor of Science - Legal Studies

Grand Valley State University