Michele Sotelo
Oswego,IL
Summary
Detail-oriented registered nurse of 26 years, specializing in caring for adults of all ages. Known for strong communication and patient safety skills, ensuring high-quality care and compliance with regulatory standards.
Overview
28
28
years of professional experience
Work History
Hospice Registered Nurse
Angels Grace Hospice
01.2016 - Current
- Coordinated patient care plans in collaboration with interdisciplinary team (doctors, social work, chaplain, nurse aides)
- Conducted comprehensive assessments to identify patient needs and preferences, both personal and cultural.
- Managed case documentation via Matrix Care and professional emails ensuring compliance with regulatory standards and protocols, according to Medicare guidelines.
- Educated families on end-of-life care options and resources available.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings (home, and skilled and assisted living)
- Participated in on-call role to deliver after-hours care. Including death and crisis management visits.
- Responded promptly and professionally to patient and family questions and concerns.
- Developed professional relationships with community partners to ensure excellent patient care.
- Coordinated rehabilitative and preventive nursing processes and procedures. Including wound and fall prevention.
- Provided timely feedback to healthcare providers regarding patient concerns, facilitating prompt resolution of issues and contributing to a positive patient experience.
- Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
- Mentored new nursing professionals during orientation periods, fostering a collaborative team dynamic that supported the delivery of high-quality care.
Medical Surgical Registered Nurse
Good Samaritian Hospital
05.2000 - 01.2016
- Educated patients and families on post-operative care and health management strategies.
- Managed complex patient cases, coordinating care across various departments for optimal outcomes.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Performed accurate assessments of patients'' conditions and communicated updates to physicians promptly.
- Skillfully operated various medical equipment such as IV pumps, monitors, and feeding tubes to optimize patient care delivery.
- Administered medications safely and accurately, adhering to strict protocols and guidelines.
- Implemented evidence-based wound management techniques which promoted healing without any complications.
- Streamlined communication between team members during shift changes, ensuring continuity of care for patients.
Certified Nursing Assistant
Advocate Good Samaritan Hospital
05.1998 - 05.2000
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in mobility support, ensuring patient safety during transfers and ambulation, in a safe manner.
- Maintained accurate documentation of patient progress and care activities in electronic health records.
- Cared for patients birth through death.
Education
Bachelor of Science - Nursing
St Xavier University
Chicago, IL05-2000
Skills
- Excellent work ethic
- Excels in written and oral communication
- Proficient in patient safety standards and compassionate care
- Clinical documentation according to policy
- Love for patient care and the elderly
Timeline
Hospice Registered Nurse
Angels Grace Hospice
01.2016 - Current
Medical Surgical Registered Nurse
Good Samaritian Hospital
05.2000 - 01.2016
Certified Nursing Assistant
Advocate Good Samaritan Hospital
05.1998 - 05.2000
Bachelor of Science - Nursing
St Xavier University