Michele Straka

• Facilitated communication between different departments in order to resolve issues quickly.
• Ensured compliance with company policies and procedures related to project management activities.
• Coordinated with other departments to ensure projects were completed on time and within budget.

Managed day-to-day operations of the department including scheduling tasks and assigning duties.

• Worked as an over the road coordinator for broken down Penske and Contract Maintenance Vehicles. This consisted of taking inbound calls from drivers and gather information on their breakdown in a timely manner. * Calling and setting up the appropriate road service for each particular over the road breakdown. *Providing and. ETA for service arrival to the driver. *Providing a follow up call to the driver at the provided ETA to ensure service had arrived. *Continued to monitor road call until the problem was resolved. ( Towed if required or sub trk delivered and swapped out if required)
• Conducted regular follow-up calls with customers after resolving their issues.

• Researched invoice discrepancies and resolved billing issues with suppliers and vendors.
• Processed employee expense reports for reimbursement in compliance with corporate policies.
• Generated weekly aged accounts payable report to analyze open balances due from vendors and suppliers.
• Performed other duties as assigned by management or senior accounting staff.
• Supported month-end closing process by ensuring all AP activities are completed accurately within deadlines.