Michele Swiderski

Led RN team in central change management and deployment for acid manufacturers' conversion.

Collaborated with Davita clinics to design and implement effective conversion strategies.

Provided onsite and on-call support, educating stakeholders throughout United States.

• Traveled 50% of the time to address training and technical needs of teammates.
• Exercised independent decision-making to resolve issues or escalate as necessary.
• Delivered ongoing support and additional training as required.
• Served as Subject Matter Expert for documentation, deployment, and implementation inquiries.
• Facilitated successful completion of training activities for nursing administration, physicians, and biomedical teammates.

• Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
• Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
• Coordinated with other healthcare team members to support patient needs.
• Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
• Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
• Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
• Provided physical assessments, medication, and chronic disease management to home health patients.

• Implemented clinical protocols for anemia, iron, and fluid management across 20 dialysis facilities.
• Served as clinical subject matter expert in anemia and fluid management.
• Educated nephrology nurses and physicians on newly released EPO medications for ESRD patients.
• Provided professional nursing care focused on anemia and fluid management in collaboration with Medical Director and Nephrologist.
• Ensured adherence to DaVita Policies, Procedures, Protocols, and CMS regulations.
• Facilitated implementation of protocol recommendations to optimize patient outcomes.
• Monitored anemia and fluid outcomes to enhance quality of care.

• Managed complex cases involving multiple comorbidities, with pin point focus on ESRD and CKD requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Responsible for executing CKD and ESRD payor contracted disease management and risk management for commercial payor program partners include Humana, Aetna, Anthem, BCBS, Cigna, Highmark, and Department of Veterans Affairs.
• Duties included telephonic nursing specializing in customer service, enrollment, clinical data capture, care coordination, nursing care and case management.
• I was one of three of the elite Veterans of Affairs program case managers where I assisted Veterans who are on dialysis with healthcare needs including all phases health comorbidities.
• Provided education and support to the chronically ill to include medication management, symptom management, palliative care coordination, transplant services and modality education.

• Delivered education and nursing care management for peritoneal and home hemodialysis patients.
• Facilitated interdisciplinary conferences with physicians, dietitians, and MSWs to develop comprehensive care plans.
• Obtained blood work and managed infusion services for renal patients.
• Administered treatment medications and educated new patients on self-delivery of home dialysis.
• Developed educational series for older adults to support self-management of peritoneal dialysis.

• Provided hands-on care for home care patients, including IV, wound, and cardiac management.
• Implemented new clinical software systems to improve medical record management and enhance data-driven decision-making capabilities.
• Oversaw daily operations of home health agency across 15 counties in northern and central PA.
• Managed three branches with 30 full-time therapists, 12 nurses, and 7 administrative staff.
• Developed and enforced policies per state regulations and ACHC accreditation standards.
• Implemented cost-saving measures, optimizing resource allocation without compromising the quality of patient services.
• Maintained high-level knowledge of federal and PA state regulations on patient privacy.
• Acted as primary contact for all state surveys, ensuring readiness and compliance.
• Directed agency functions through effective planning and organization.
• Established performance improvement and quality assurance initiatives within the agency.
• Conducted patient census operations to compile comprehensive practice performance data.

• Developed interdisciplinary teams focused on providing comprehensive patient-centered care to maximize outcomes.
• Enhanced communications between departments, resulting in better coordination of care.
• Increased staff efficiency by providing ongoing professional development and training opportunities.
• Consistently held caseload of patients to maintain clinical skills.
• Successfully executed plans to reinvent a franchise with low profit margin and unsupported clinical management.
• Achieved DHCS certification from Interim corporate office. Led a successful accreditation process, ensuring compliance with industry standards and best practices.
• Completed all medicare and insurance audits.
• Created and maintained all compliance measures including but not limited to QA, QI and PAB.
• Assisted with billing, insurance authorization, physical patient care and unemployment appeals.
• Managed 3 offices including all clinical and ancillary staff.
• Acted as patient advocate when necessary.

• Provided supervision and support to clinical staff.
• Interdisciplinary conferencing with physicians, clinicians and therapy services.
• Collaborated with providers on practice improvement initiatives aimed at enhancing quality of care for patients.
• Medical coding, chart review and scheduling.
• Formulation of policy and procedures according to JACHO standards and Medicare guidelines.
• Increased staff retention by creating a supportive work atmosphere and providing opportunities for professional growth.
• Conducted regular staff meetings, ensuring clear communication channels across all team members within the organization.
• Facilitated interdisciplinary collaboration) within the clinic setting to ensure comprehensive patient care plans were developed and implemented effectively.
• Verification and security of insurance authorization. Provided in-services and annual evaluations to all clinical staff.
• Provided home care services every other weekend to patients including pulmonary rehab, infusion, post CABG monitoring and diabetic education.

• Mentored new clinical staff members for proper onboarding and orientation processes.
• Organized and supervised a hospital-based hemodialysis unit consisting of 11 station outpatient unit, 6 station acute unit and bedside acute program.
• Supervision of 38 full time and 4 per diem staff including scheduling, in-servicing and annual evaluation. Supervision of all floor activity.
• Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
• Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
• Provided patient assessment, hemodialysis therapy, analysis of patient data, administration of medications and blood products.
• Championed a patient-centered approach by actively involving patients and their families in the care planning process.
• Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
• Implemented new policies and educated staff on changes.

• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Mentored and supervised junior nurses, fostering a supportive and professional work environment.
• Participated in quality improvement initiatives, contributing to the development of best practices within the department.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

• Coordinated and provided home IV services, managing both scheduled and on-call requirements.
• Supervised and trained field staff, enhancing overall team performance.
• Assessed work schedules to optimize staffing and service delivery.
• Collaborated with insurance companies, pharmacies, and contracted affiliates for seamless operations.

• Conducted thorough patient assessments prior to initiating infusion therapy, identifying any contraindications or potential risks associated with the prescribed treatment plan.
• Developed strong rapport with patients and families, fostering a trusting environment conducive to successful home-based care.
• Educated patients and families on infusion therapies, equipment usage, and self-care techniques for better treatment adherence.
• Ensured timely delivery of home infusion medications and supplies through close coordination with pharmacy staff.
• Intravenous insertion, of midlines and PICC. Port A Cath, PICC and midline maintenance, lab work, assessment, medication administration and education.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Telephonic and fieldwork case management of adult and maternal /pediatric population including IV, wound care, apnea monitors, bili-light therapy and lab work.
• Knowledge of Medicaid and Medicare billing.
• Established knowledge of OASIS data collection.

• Executed scrub nurse duties for caesarean sections and hysterectomies with high efficiency.
• Delivered comprehensive care to laboring women presenting high-risk profiles including pre-eclampsia.
• Managed care for patients experiencing conditions such as PIH, meconium deliveries, and prolapsed cord.
• Achieved certification in Neonatal Resuscitation through active participation and mastery of techniques.