Michele Thompson
Cheektowaga,NY
Summary
I have a lot of experience in leadership with training in deescalating and problem solving. I have trained guards to become more experienced in there goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
Vista/tarian
Amherst, NY
04.2023 - Current
- I'm responsible for Call offs and replacement,training all guards scheduling, payroll,panic alarm tearing, CCTV,and maintaining safe environment.
Asset Protection Specialist
Home depot
Buffalo, NY
05.2018 - 11.2024
- Maintaining safety, working with all the associates about what to watch out for, how to prevent theft and stay safe, doing reports, and watching CCTV I work well with Cheektowaga police when there was any Incidents, I drive the forklift and reach truck. I do reports, and I work with Excel and Word.
Sr Security Guard
Rosina Food Products
West Seneca, NY
06.2021 - 06.2024
- I am responsible for doing rounds, maintain safety, and checking in visitors, contractors, and trucks. And watching CCTV I do drive the forklift when needed and reach truck. I use Excel and Word. I work in the guard shack making sure no one enters the property that isn't on our list. I manage the safety of all forklifts and reach truck equipment. I have over 15 yrs in these machines.
Security Guard Supervisor
Independent Security
Orchard Park, NY
01.2017 - 03.2022
- Watching over the property making sure nobody enters after hours, checking all RVs, reporting any damages or any suspicious behavior, and working well with orchard Park Police when an incident had occurred and making hourly rounds.
Loss Prevention Officer
J.C Penny
Cheektowaga, NY
03.2015 - 05.2019
- Worked well with management keeping every cashier up to date with all of the latest safety issues or concerns. Guiding cashiers of any theft areas, watched very closely on CCTV, maintain full view of the store, did reports when there was theft or an incident. I worked well with the Cheektowaga police when there was any incidents. I have helped to reduce shrink.
Manager
Dollar General
Blasdell, NY
10.2009 - 06.2017
- Managed 14 employees at once, payroll, scheduling, unloading trucks, stocking, Letting people go and hiring, keeping shrink down, and watching CCTV, I worked on Excel and word, and weekly Meetings.
Education
High School Diploma -
Kensington High School
Buffalo, NYSkills
Emergency management (10 years)
Conflict management (10 years)
First aid (6 years)
Surveillance (10 years)
Supervising experience (8 years)
CPR (6 years)
Typing (10 years)
Payroll (10 years)
Security (10 years)
CCTV (10 years)
Supervising Experience (8 years)
Store Management Experience (7 years)
Conflict Management (8 years)
Loss Prevention (10 years)
Forklift (8 years)
Pallet Jack (10 years)
Customer service (10 years)
Order Picker (7 years)
Shipping & Receiving (10 years)
Reach Truck (10 years)
Surveillance (2 years)
Load & unload (10 years)
Communication skills (10 years)
Certification
- Driver's License June 2023 to December 2026 Class e if needed
- Guard Card April 1998 to April 2026 I have been in security for 26 yrs and management for 11
- AED Certification January 2023 to January 2025
- CPR Certification March 2022 to March 2024
Additional Information
- SKILLS Security, Asset Protection, Complex Problem Solving, and Judgment decision making. Certified forklift and reach truck driving while in warehouse for on and off 9 yrs.
- QUALIFICATIONS Oriented officer who thrives in fast paced and competitive environments, excellent in observing situations others might miss, and is driven to learn to succeed in life. I always have class E license.
Timeline
Supervisor
Vista/tarian
04.2023 - Current
Sr Security Guard
Rosina Food Products
06.2021 - 06.2024
Asset Protection Specialist
Home depot
05.2018 - 11.2024
Security Guard Supervisor
Independent Security
01.2017 - 03.2022
Loss Prevention Officer
J.C Penny
03.2015 - 05.2019
Manager
Dollar General
10.2009 - 06.2017
High School Diploma -
Kensington High School