Motivated individual with experience in customer service and sales. Strong communication and interpersonal skills for providing superior customer service.
Hi, I’m
MICHELE WARD
St. Louis,MO
Summary
Overview
24
years of professional experience
Work History
RE/MAX Results
Real Estate Agent
2020.03 - Current (4 years & 6 months)
Job overview
- Manage connections with clients and potential clients to encourage repeat business and referrals.
- Manage contracts, negotiations, and all aspects of sales to finalize purchases.
- Manage increased home sales through persuasion, negotiation and closing process.
- Manage over 50 customer calls per day through networking and cold calling.
The Bascom Law Firm, LLC
Office Manager/Litigation Paralegal
1999.12 - 2018.02 (18 years & 2 months)
Job overview
- Developed and managed strong administrative team in personal injury law firm by delivering ongoing coaching and motivation and fostering career advancement.
- Trained and managed 10 employees in best practices and protocols to utilize maximum productivity.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Managed billable hour tracking, payroll, client invoicing and schedules for 3-attorney office.
Education
Columbia College Columbia, MO
Bachelor of Arts from Business Administration
University Overview
Skills
- Direct Sales
- B2B Sales and Customer Service
- Strong Presentation Verbal and Communication Skills
- Strong Negotiation Skills
- Strong in Closing Sales
- Proficient in Word, Excel, Powerpoint & Teams
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Real Estate Agent
RE/MAX Results
2020.03 - Current (4 years & 6 months)
Office Manager/Litigation Paralegal
The Bascom Law Firm, LLC
1999.12 - 2018.02 (18 years & 2 months)
Columbia College
Bachelor of Arts from Business Administration
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