Michele Wilson
Milford,MI
Summary
Energetic Training and Development professional, as well as Sales Professional, versed in developing and implementing improved training programs to improve performance. Success at driving participation by leveraging engaging training methods and implementing team-building activities to meet training needs. Bringing 19+ years of Pharmaceutical expertise, including proficiency in virtual settings.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Area Field Trainer
Idorsia/Syneos Health
Radnor , PA
2021.09 - Current
- Responsible for on-boarding 50 + District Managers & 675+ Specialty Sales Reps and Associate Sales Reps into a Start Up company.
- Facilitate both virtual and in-person training for unbranded and branded sales campaigns for an insomnia therapy.
- Facilitated National Sales Meeting Launch workshops for North Central area (100+ participants).
- Co-facilitator for quarterly new hire on-boarding.
- Organize and facilitate classroom workshops, webinars, and one-on-one coaching sessions to assist and improve individual skill sets.
- Work with cross-functional partners (Marketing, Market Access, Compliance, Medical) to deliver on-going updates/improvements.
- Collaborate with training colleagues to develop skill specific workshops to enhance field engagement outside of the classroom
- Recommend changes or improvements in existing training processes as needed.
- Field-based coaching through field rides (75%)
- Responsible to North Central Area (MI, IN, OH, WV, KY, TN, MO, KS, NE, IA, MN, WI, IL, ND, SD) and West Area (CO, ID, UT, CA, WA, AZ, NV, HI)
- Interim District Manager for 11 months (KY, TN, WI, MN, KS, MO)
Performance Consultant/Sales Executive
Dale Carnegie Training of Mid-Michigan
Saginaw , MI
2020.02 - 2021.09
- Conducted needs assessments to identify performance gaps and provided recommendations for improvement.
- Consulted with clients regarding strategic planning initiatives aimed at improving overall operational efficiency.
- Delivered training seminars on topics such as team building, communication skills, customer service, leadership development, and conflict resolution.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Used cold calling and networking to sell products and services.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
Facilitator/Coach
Dale Carnegie Training
Novi , MI
2000.06 - 2021.09
- Delivered Dale Carnegie flagship course to participants.
- Assisted participants in gaining confidence, building relationships and improving communication skills.
- 12 week course/3.5-4 hours per week.
- Coached junior high students to CEOs of Fortune 500 Companies.
Patient Diagnosis Liasion
Amplity Health
Langhorne , PA
2019.02 - 2019.12
- Top (3) for conversion to patients on therapy (60% + rate).
- Uncovered opportunities for targeted therapies in rare disease.
- Collaborated with commerical colleagues.
- Assisted team members in securing appointments in "no-see" offices.
SR Professional Sales Specialist
Syneos Health (inVentiv)
Morrisville , NC
2015.11 - 2018.12
- Delivered year-over-year volume growth in rare disease in 32 year old product (103%, 110%, 101%)
- Biotech/injectable sales
- Cross channel collaboration
- Fostered relationships with customers to expand customer base and retain business.
SR Diabetes Sales Specialist
Bayer Healthcare Pharmaceuticals Inc.
Whippany , NJ
2004.01 - 2015.04
- (5) time President's Club/Paradise Club winner
- National field advisory board
- National sales committee member
- Launched (10) new medical device products in the Endocrinology space
- National Leadership task force member
- Collaborated with cross-functional team members
Education
Bachelor of Arts - Communications
Western Michigan University
Kalamazoo, MISkills
- Leadership Development
- Job Skill Building
- Orientation and Onboarding
- Classroom Experience
- Coaching and Development
- Corporate Training Programs
- Adult Learning Theories
- Relationship Building
Certification
- Dale Carnegie Trainer Certificate, 2000
Timeline
Area Field Trainer
Idorsia/Syneos Health
2021.09 - Current
Performance Consultant/Sales Executive
Dale Carnegie Training of Mid-Michigan
2020.02 - 2021.09
Patient Diagnosis Liasion
Amplity Health
2019.02 - 2019.12
SR Professional Sales Specialist
Syneos Health (inVentiv)
2015.11 - 2018.12
SR Diabetes Sales Specialist
Bayer Healthcare Pharmaceuticals Inc.
2004.01 - 2015.04
Facilitator/Coach
Dale Carnegie Training
2000.06 - 2021.09
Bachelor of Arts - Communications
Western Michigan University
- Dale Carnegie Trainer Certificate, 2000
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