MICHELE WILSON
Jackson,USA
Summary
Experienced and dedicated Billing Manager and Practice Administrator with over 25 years of proven success in managing the financial and administrative operations of a busy medical practice. Skilled in overseeing billing processes, handling insurance claims, managing staff, and maintaining smooth office operations. Adept at streamlining workflow, ensuring compliance, and providing leadership within healthcare settings.
Overview
28
28
years of professional experience
Work History
Billing Manager / Practice Administrator
Associates in Foot & Ankle Surgery
01.1998 - Current
- Oversee all billing and insurance claim processes for practice operations.
- Manage accounts receivable and accounts payable to maintain financial stability.
- Direct daily office operations and optimize workflow efficiency.
- Supervise office staff, including processing time-off requests and approvals.
- Ensure compliance with healthcare regulations and insurance guidelines.
- Maintain accurate financial records to support year-end reporting.
- Research complex billing issues using internal resources and external sources as needed.
- Analyze customer accounts and identify discrepancies in invoices, payments, credits, and deductions.
- Review customer contracts for accuracy of pricing, terms of payment, discounts.
- Develop and implement efficient billing procedures to ensure timely and accurate invoice generation.
- Oversee the preparation of monthly billing reports and analysis to track billing efficiency and accuracy.
- Manage the setup and billing of complex client accounts, ensuring compliance with contractual agreements.
Manager / Server
Seasons Coal Fired Bistro
Howell, NJ
09.2018 - Current
- Oversee table operations and staff for large weddings and birthday celebrations.
- Supervise dining room operations, and ensure exceptional guest experiences.
- Train new servers on menu items and restaurant standards.
- Complete opening and closing checklists to ensure smooth restaurant operations.
- Coordinate food delivery from kitchen to ensure accuracy of order placement and timeliness of service.
- Serve high volume of tables at once and simultaneously supervise serving staff.
Education
Associate Degree - Business Administration
Ocean County College
New JerseySkills
- Accounts Receivable & Payable
- Medical Billing & Insurance Claims
- Office and Staff Management
- Healthcare Compliance
- Financial Recordkeeping
- Leadership & Staff Coordination
Timeline
Manager / Server
Seasons Coal Fired Bistro
09.2018 - Current
Billing Manager / Practice Administrator
Associates in Foot & Ankle Surgery
01.1998 - Current
Associate Degree - Business Administration
Ocean County College