Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
Timeline
Generic

Michele M McCorkle MaDaris

Bedford,IN

Summary

Experienced Health Information Operations Manager with 17 years of expertise in leading and mentoring teams of over 25 employees. Adept at fostering employee engagement, maintaining high retention rates, and developing strong client relationships based on trust, communication, and open feedback. Proven track record in managing substantial net revenue of $7,000,000 annually while maintaining a 66% gross margin. Skilled in leveraging collective strengths to drive operational excellence and achieve organizational goals.

Overview

18
18
years of professional experience

Work History

Health Information Operation Manager

Datavant
Phoenix, AZ
01.2007 - 08.2024
  • Led and mentored a team of 25+ employees, focusing on coaching, professional development, and maintaining high levels of employee engagement
  • Administered operational budgets, achieving financial targets while maintaining high margins and cost control ensuring financial performance aligns with organizational goals
  • Managed annual net revenue of $7,000,000 and maintaining a 66% gross margin
  • Cultivated and maintained strong client relationships through effective communication, trust-building, and open feedback, leading to long-term partnerships
  • Achieved an employee retention rate of 88% by fostering a supportive and positive work environment
  • Led digital integration projects to connect and streamline electronic medical record systems to requesters and payors
  • Overseen day-to-day operations of health information systems, ensuring accuracy, efficiency, and compliance with industry standards
  • Implemented process improvements and strategic initiatives that enhance operational performance and service delivery
  • Handled client and employee relationships, addressing concerns, and ensuring satisfaction through clear communication, effective problem-solving and goal management
  • Analyzed key operational metrics and implemented improvements to drive efficiency and effectiveness.

Education

Ball State University
Muncie, IN
12.1990

Skills

  • Leadership & Team Management
  • Client Relationship Management
  • Financial Management & Budgeting
  • Health Information Systems
  • Strategic Planning & Execution
  • Process Improvement
  • Employee Engagement & Retention
  • Communication & Interpersonal Skills

Accomplishments

  • Successfully managed $7,000,000 in annual net revenue while maintaining a 66% gross margin.
  • Achieved an 88% employee retention rate through effective mentoring and engagement strategies.
  • Achieved a 95% client retention rate by implementing effective communication and feedback mechanisms to enhance client satisfaction.

Custom

Available upon request

Timeline

Health Information Operation Manager

Datavant
01.2007 - 08.2024

Ball State University

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Michele M McCorkle MaDaris