Michelene Campagna
Lansdale,PA
Summary
Dynamic Executive Director with a proven track record in Senior Living, adept at strategic program execution and community involvement strategies. Successfully enhanced resident satisfaction through innovative initiatives and effective team leadership. Skilled in financial management and fostering collaboration, driving operational efficiency and achieving positive budget variances.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Executive Director
Senior Lifestyle, Park Creek Place Personal Care & Memory Care
North Wales
01.2025 - Current
- Developed and implemented operational policies to enhance resident care quality.
- Oversaw daily facility management, ensuring compliance with health and safety regulations.
- Coordinated staff training programs to improve team efficiency and service delivery.
- Managed budgetary allocations for resource optimization across departments.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitored key business risks and established risk management procedures.
- Cultivated company-wide culture of innovation and collaboration.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Fostered community relationships to promote engagement and enhance overall resident satisfaction.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Consistently above budgets , maintaining positive variances
Executive Director
Cambridge Retirement Living, Cambridge Riverview, Memory Care
Larksville, PA
10.2020 - 10.2024
- Oversaw operational budgets, ensuring financial accountability and resource optimization.
- Directed marketing efforts to increase occupancy targeted outreach strategies.
- Monitored regulatory compliance, ensuring adherence to state and federal guidelines in care services.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.
Executive Director
Wilkinson Asset Management, LLC, Vintage Knolls & The Hillside Senior Living Communities
Danville, PA
06.2018 - 10.2020
- Executive Director of two free standing communities: in Danville, Pa and Montoursville, Pa
- Vintage Knolls- Personal Care Home
- The Hillside-Personal Care and Memory Care
- Steered the sale of both communities, participated in the due diligence and the transferring of the DHS licenses due to the successful NOI obtained
- Developed and implemented strategic initiatives to enhance resident engagement and satisfaction.
- Oversaw operational budgets, ensuring financial accountability and resource optimization.
Executive Director
Health Care Capital, Azalea Estates, Assisted Living
Slidell, LA
09.2016 - 05.2018
- Collaborated with healthcare providers to improve service delivery and resident well-being.
- Led staff training programs, fostering a culture of continuous improvement and professional development.
- Established partnerships with community organizations to expand service offerings for residents.
- Analyzed operational processes, identifying areas for efficiency improvements and cost reduction.
Consultant, Executive Director & Census - Interim
MCAPFunds, The Landing at Willow Grove
Willow Grove, PA
01.2016 - 09.2016
- Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
- Analyzed market trends to provide insights supporting investment strategies and portfolio management decisions.
Education
Bachelor of Science - Health & Human Services
University of Scranton
Scranton, PASkills
- Community involvement strategies
- Strategic program execution
- Goal-oriented planning
- Project oversight
Certification
- ALRA
- PCHA
- CDP
- CPR & BLS
Timeline
Campus Executive Director
Senior Lifestyle, Park Creek Place Personal Care & Memory Care
01.2025 - Current
Executive Director
Cambridge Retirement Living, Cambridge Riverview, Memory Care
10.2020 - 10.2024
Executive Director
Wilkinson Asset Management, LLC, Vintage Knolls & The Hillside Senior Living Communities
06.2018 - 10.2020
Executive Director
Health Care Capital, Azalea Estates, Assisted Living
09.2016 - 05.2018
Consultant, Executive Director & Census - Interim
MCAPFunds, The Landing at Willow Grove
01.2016 - 09.2016
Bachelor of Science - Health & Human Services
University of Scranton