Accomplished Store Manager and Customer Service Representative with a proven track record at Elegant Beauty Supplies, enhancing customer loyalty and streamlining store operations. Expert in problem-solving and customer relations, adept at multitasking and organization. Achieved significant improvements in customer satisfaction and operational efficiency through effective leadership and empathy. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.