Michel Díaz Suárez
Chicago,IL
Summary
Forward thinking military veteran and medical professional with a progressive career history in laboratory science, administrative management, and care coordination. Structured and meticulous, offering a 8-year background in patient care, operations, and customer relations. Expertise in hematology, chemistry, and other specialties within the lab. Quality-focused professional recognized for collaborative team operations, optimum quality delivery, and dedicated to growth professionally and on an institutional level.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laboratory Safety Officer
Tempus AI
04.2024 - Current
- Developed, implemented, and enforced SOPs for spill response, hazardous waste handling, incident reporting, and PPE protocols across three, BSL-2 laboratories.
- Conducted comprehensive safety audits and inspections across lab environments, including regular safety walk throughs to ensure compliance with CAP, OSHA, EPA, and internal standards.
- Designed pilot programs to assess and implement new safety procedures, including gathering user feedback and adjusting recommendations based on trial outcomes.
- Communicated safety updates, incident reports, and compliance information effectively with lab managers, directors, and staff through various channels and metrics.
- Acted as a liaison with external regulatory bodies to ensure alignment with safety standards and respond to any compliance inquiries.
- Evaluated and monitored supplier and partner relationships to support compliance.
Pre-Analytic Supervisor
Tempus AI
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of over 12,000 samples monthly.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency of over 80 team members, and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
MT Coordinator - Hematology (Temp)
St. Mary And Elizabeth Hospital
08.2022 - 12.2022
- Worked with clinical operations and medical directors to develop consistent language and criteria for SOP's, forms, protocols, reports and safety procedures, maintaining current CAP requirements.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion, successfully training 7 staff members, and 15 direct reports.
- Established and updated work schedules to account for changing staff levels and expected workloads of over 500 samples daily.
- Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
Hematology/Oncology Medical Laboratory Technician
Northwestern Memorial Hospital
11.2021 - 08.2022
- Knowledgeable in good laboratory practice and regulatory requirements. (CAP, CLIA, OSHA, TJC).
- Complete technical knowledge in abnormalities and outlining findings in thorough reports for clinicians in over 1,500 samples daily, in 943 bed hospital.
- Maintained essential documentation electronically through EMR systems.
- Monitored KPI's to identify and correct areas needing improvement.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Laboratory Technician II
Zoetis Diagnostics
09.2020 - 10.2021
- Managed quality assurance checks, including on-site evaluations and internal audits for over 8 medical analyzers and instruments.
- Worked cohesively with a team of 13 Laboratory Technicians, and an office of 40+ physicians to process over 500 different analyses.
- Conferred with clients and doctors to obtain information for laboratory records, cost and sample testing.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
Clinic Supervisor
Captain James A. Lovell Federal Health Care Center
09.2017 - 11.2019
- Assisted operations, overseeing scheduling, research study coordination, and comprehensive care for a 850 bed hospital.
- As Laboratory Safety Coordinator and Supply Coordinator, conducted ongoing job safety inspections/audits for conformity to OSHA, JCO, and Hospital guidelines, as well as collaborated with internal teams to improve outputs to meet demand.
- Accurately processed over 400,000 laboratory tests, on over 60,000 patients as a generalist.
- Continually improved knowledge, skills and performance based on KPI’s and performance evaluations.
Specimen Processing Coordinator
Naval Medical Hospital Pensacola
06.2014 - 09.2017
- Managed shipping and processing of over 120k specimens to the Center for Disease Detection, over 11k chemistry samples, and the collection of over 162k specimens.
- Independently operated and managed the Laboratory Department at Naval Air Technical Training Command Branch Health Clinic.
- Adhered to policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, TJC, OSHA, and general liability.
- Facilitated educational support and training of 30 military and civilian students on phlebotomy procedures and standards.
Education
Healthcare Management And Clinical Operations
George Washington University, The
Washington, DC12.2025
Health Science Lab Technology
George Washington University, The
Washington, DC11.2017
Hospital Corpsman
Medical Education Training Campus
Fort Sam Houston Texas10.2014
Skills
- Fluent in Spanish, written/verbal
- Microsoft Office
- Analytical thinking
- Multidisciplinary team collaboration
- Medical laboratory procedures
- Safety regulations
- Risk assessment
- Vendor Management
- Financial Management
- Staff Management
- Staff education and training
- Specimen collection and analysis
- Infection control and aseptic procedures
- Customer Retention Strategies
- Problem Resolution
- Issue and Complaint Resolution
Certification
- Basic Life Support (BLS)
- American Society for Clinical Pathology, Medical Laboratory Technician MLT(ASCP)
- Google Project Management - Professional Certification
Military Service
Branch:United States Navy
Service country:United States
Rank:Petty Officer Second Class
March 2014 to November 2019
Commendations
- Navy And Marine Corps Achievement Medal
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Military Outstanding Volunteer Service Medal
Timeline
Laboratory Safety Officer
Tempus AI
04.2024 - Current
Pre-Analytic Supervisor
Tempus AI
02.2023 - Current
MT Coordinator - Hematology (Temp)
St. Mary And Elizabeth Hospital
08.2022 - 12.2022
Hematology/Oncology Medical Laboratory Technician
Northwestern Memorial Hospital
11.2021 - 08.2022
Laboratory Technician II
Zoetis Diagnostics
09.2020 - 10.2021
Clinic Supervisor
Captain James A. Lovell Federal Health Care Center
09.2017 - 11.2019
Specimen Processing Coordinator
Naval Medical Hospital Pensacola
06.2014 - 09.2017
- Basic Life Support (BLS)
- American Society for Clinical Pathology, Medical Laboratory Technician MLT(ASCP)
- Google Project Management - Professional Certification
Healthcare Management And Clinical Operations
George Washington University, The
Health Science Lab Technology
George Washington University, The
Hospital Corpsman
Medical Education Training Campus
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