Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michell Mauricio-DeLeva

Cleveland,OH

Summary

Dynamic hospitality professional with extensive experience at Ariel Ventures, excelling in high-volume operations and customer service. Proven ability to enhance guest experiences through personalized interactions and expert cocktail knowledge. Strong multitasker, adept at training new hires and maintaining efficient service standards under pressure.

Reliable team player or solo lead, adaptable to changing needs, showcasing skills in all manners of client and guest satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender Suite Attendant

Aramark
06.2025 - Current

Special Events Bartender

Spice Catering Co.
05.2025 - Current



  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Enhanced customer experience by providing personalized drink recommendations and engaging interactions.
  • Assisted in coordinating efficient setup and breakdown of event spaces, contributing to streamlined operations.

Event Beverage Coordinator

Ariel Ventures
05.2019 - Current


  • Maintained a clean and organized bar area, adhering to health department standards and promoting a professional atmosphere.
  • Promoted responsible alcohol consumption by monitoring guest intake and offering alternative options when necessary.
  • Streamlined inventory management for optimal stock levels and reduced waste, contributing to overall cost savings.
  • Maintained communication and coordination of beverage activities with other departments and helped meet corporate productivity standards seamlessly.
  • Enhanced customer satisfaction by ensuring efficient beverage service and maintaining high quality standards.

Special Event Bartender-Off Premise

Sausalito Catering
03.2016 - 03.2018
  • Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Adapted quickly to changing event dynamics, maintaining high service standards under pressure.
  • Showcased extensive knowledge of various cocktails, spirits, wine, and beer offerings, assisting guests in making informed choices.

Education

No Degree - Culinary/Pastry And Hospitality Management

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Southview High School
Lorain, OH
06-2004

Skills

  • Strong multitasking
  • Customer service
  • Highly volume Operations
  • Team player attitude
  • Clear and effective communication
  • New hire training

Certification


  • TIPS Certification - May 2026

Timeline

Bartender Suite Attendant

Aramark
06.2025 - Current

Special Events Bartender

Spice Catering Co.
05.2025 - Current

Event Beverage Coordinator

Ariel Ventures
05.2019 - Current

Special Event Bartender-Off Premise

Sausalito Catering
03.2016 - 03.2018

No Degree - Culinary/Pastry And Hospitality Management

Cuyahoga Community College

High School Diploma -

Southview High School

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