Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michell Opoku

The Bronx,NY

Summary

Proven skills in promoting products and boosting revenue by connecting with customers. Well-organized, reliable, and experienced in setting up displays, and supporting in-store customers with knowledgeable assistance. Versatile Instructor recognized for engaging with students. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. In-depth knowledge of relevant technology to support instruction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Academic Enirichment Coach

New York Edge
Bronx, NY
05.2024 - Current
  • Encouraged students' critical thinking skills by facilitating classroom discussions.
  • Created a positive learning environment by establishing open communication with students, parents, and colleagues.
  • Maintained accurate records of attendance, grades, and assessments for all students in the course.
  • Underwent multiple trainings in early childhood education
  • Supervised extracurricular activities, including sports games or tournaments.

Team Member

Krispy Kreme
Bronx, NY
11.2022 - 04.2024
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Recieved, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Personal Shopper

FreshDirect
The Bronx, NY
01.2022 - 07.2022
  • Operates scanners so that the proper order is picked and inventory is managed accurately.
  • Pulls items from the shelves based on number, size, color, quantity, and quality requirements
  • Operates handling equipment and ensures safety regulations are followed
  • Plans and monitors product storage and dispatch

Dishwasher/Hostess

IHOP
Manhattan, NY
05.2021 - 08.2021
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Took beverage orders and served drinks during peak meal times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Assistant Group Leader

SYEP- Summer Rising
The Bronx, NY
06.2020 - 08.2020
  • Participated in various staff events, which included workshops and development meetings.
  • Promoted safe and positive environment for all children, peers and other personnel.
  • Modeled appropriate child development practices.
  • Communicated with all staff, parents, children and community members in a polite and respectful manner so as to represent the program in a professional way.

Intern/Content Creator

Freedom Youth Family Justice Center
The Bronx, NY
11.2019 - 02.2020
  • Advocated for youth voices and spread awareness on crucial topics.
  • Conducted extensive research to provide factual statistics for letters, PowerPoints, and presentations.
  • Partnered and leaded ColorMeAdvocacy program.
  • Performed in many public speaking events, oral presentations, and speeches.

Volunteer

BuildOn
The Bronx, NY
10.2017 - 04.2019
  • Food prep volunteer once per week at local soup kitchens
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

Some College (No Degree) - Political Science

John Jay College of Criminal Justice of The City University of New York
Manhattan, NY

Skills

  • Customer Service
  • Documentation and Reporting
  • Academic Assistance
  • Student Monitoring
  • Strong communication and debating skills
  • Maintenance
  • Child development
  • Campaign Development
  • Health Code Requirements
  • Sanitizing Protocols
  • Telephone and Email Etiquette
  • Teamwork and Collaboration
  • Available Nights, Weekends, and Holidays
  • Calendaring and Scheduling
  • Activity Planning
  • Cash Handling
  • POS Systems
  • Crisis Intervention

Certification

  • Basic Life Support and First Aid

Timeline

Academic Enirichment Coach

New York Edge
05.2024 - Current

Team Member

Krispy Kreme
11.2022 - 04.2024

Personal Shopper

FreshDirect
01.2022 - 07.2022

Dishwasher/Hostess

IHOP
05.2021 - 08.2021

Assistant Group Leader

SYEP- Summer Rising
06.2020 - 08.2020

Intern/Content Creator

Freedom Youth Family Justice Center
11.2019 - 02.2020

Volunteer

BuildOn
10.2017 - 04.2019

Some College (No Degree) - Political Science

John Jay College of Criminal Justice of The City University of New York

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Michell Opoku