Savannah Worth
Buffalo,NY
Summary
Detail oriented professional with experience in higher education supporting students through academic programming as a Teaching Assistant and EOP Summer Bridge Lead Counselor. Skilled in administrative support, communication, customer service, documentation, with strong ability to adapt quickly to new technology and workplace systems. Known for professionalism, organization, and providing reliable support to both students, staff and customers.
Overview
5
5
years of professional experience
Work History
Academic Success Coach
University at Buffalo EOP
02.2026 - Current
- Established strong rapport with diverse student populations, fostering supportive relationships that facilitated academic progress.
- Increased student success rates with tailored study strategies and time management techniques.
- Served as a liaison between students, faculty, and administration to address concerns or issues impacting academic achievement.
- Cultivated partnerships with community organizations that provided resources aimed at supporting the unique needs of diverse learners.
TASS Psychology 101 Tutor
University at Buffalo
02.2026 - Current
- Provided group tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided homework assistance using specific curriculum and materials.
Front Desk Assistant
University at Buffalo EOP
08.2025 - Current
- Managed front desk operations at a university study center by checking students in and out, answering phone calls, and providing accurate information.
- Documented student visits, communicating messages to staff, and supporting smooth daily academic support services.
- Assisted with residential support duties such as student lockouts and Fall/Spring check in processes, responsibly handling authorized access (master keys) while following campus safety and security procedures.
Teaching Assistant (TA)
University at Buffalo EOP
08.2023 - Current
- Facilitate student learning through interactive discussions, increasing student engagement with underrepresented backgrounds.
- Assist in grading assignments and exams, ensuring accuracy and providing constructive feedback to enhance student performance.
- Support course instructor in managing classroom logistics, ensuring smooth operations and timely completion of tasks.
- Developed and implement interactive lesson plans, boosting student engagement and comprehension in introductory psychology.
- Managed 40-50 students each semester.
Counseling Assistant Lead
University at Buffalo EOP
06.2025 - 08.2025
- Supported over 220+ students academic success by mentoring and living on campus with first year students during EOP Summer Bridge, providing structured guidance on college expectations, study skills, and campus resources.
- Answered phone calls, distributed messages, and maintaining accurate documentation to support program operations and staff communication.
- Collaborated with program staff to coordinate daily schedules, student follow ups, and event planning, ensuring smooth execution of academic programming and student support services.
Sales Specialist/Technical Specialist
Apple
08.2021 - 09.2024
- Led troubleshooting initiatives for hardware and software issues, enhancing customer satisfaction and reducing resolution time.
- Worked closely with team members to diagnose technical problems, ensuring seamless device functionality and improved user experience.
- Analyzed technical issues and provided effective solutions, streamlining repair processes and minimizing downtime for users.
- Maintained meticulous records of technical issues and resolutions, ensuring accurate documentation and future problem-solving efficiency.
Education
B.A. - Psychology
University at Buffalo
Buffalo, NY12.2025
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Microsoft word
- Documentation review
- Leadership
- Growth mindset
- Academic advising
- Adaptability and flexibility
Timeline
Academic Success Coach
University at Buffalo EOP
02.2026 - Current
TASS Psychology 101 Tutor
University at Buffalo
02.2026 - Current
Front Desk Assistant
University at Buffalo EOP
08.2025 - Current
Counseling Assistant Lead
University at Buffalo EOP
06.2025 - 08.2025
Teaching Assistant (TA)
University at Buffalo EOP
08.2023 - Current
Sales Specialist/Technical Specialist
Apple
08.2021 - 09.2024
B.A. - Psychology
University at Buffalo
Norman R. McConney, Jr. Award 2025/2026
EOP Student success who have overcome significant obstacles in life to achieve educational and personal excellence.