Michell Rowe
Mansfield Park,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
Port Lincon Children Center
Port Lincon, SA
02.2001 - 02.2002
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Organized student performance and enrichment activities to facilitate learning.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Graded assignments and tests and documented results into filing systems.
- Distributed textbooks, workbooks, papers and pencils to students.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Supervised children and participated with children in activities.
- Assisted teachers with lesson preparation and curriculum implementation.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Kitchen Hand
Blair Athol Hotel
Blair Athol, SA
01.1996 - 01.2001
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Acquired new skills to support team and further accommodate customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Transported trash to dumpster, properly disposing of expired food items.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Followed recipes and customer requests to prepare meals.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Monitored inventory to keep adequate stock of food items and supplies.
- Prepared garnishes to complement dishes on menu.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Cleaned and sanitized utensils, dishes or silverware.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Removed trash and cleaned kitchen garbage containers.
Crew Member
Hungry Jacks
Elizabeth, SA
01.1995 - 01.2001
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Assembled and served meals according to specific guest requirements.
- Presented orders to guests within anticipated service times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Education
Port Lincoln high school
01.1981
Skills
- Customer Service
- Basic Food Service
- Decision Making
- Phone and Email Etiquette
- Feedback Collection
- Problem Solving
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Calm Under Pressure
Accomplishments
- white card
- RSA
Timeline
Teacher's Assistant
Port Lincon Children Center
02.2001 - 02.2002
Kitchen Hand
Blair Athol Hotel
01.1996 - 01.2001
Crew Member
Hungry Jacks
01.1995 - 01.2001
Port Lincoln high school