Michell Umana
Douglasville,GA.
Summary
Detail-oriented Accounting Assistant acknowledged for reliability, integrity and quick-learning ability. Highly skilled in organization with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
4
4
years of professional experience
Work History
Associate
Chick Fill A
04.2019 - 04.2020
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Cashier Rumba Money Centers
Western Union Agency
05.2020 - 12.2021
- Operated cash register for cash, check transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule to meet business needs.
- Helped customers complete transactions, and solve their questions
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Cashier Six Star Laundry
MoneyGram
05.2018 - 06.2019
- Money Transfer Services to other countries, and check cashing
- Conducted inventory counts by adding each item in stock and documenting in.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Completed inventory counts and ordered merchandise.
Accounting Assistant
Servi Exchange Multiservices
01.2022 - Current
- Maintained clean and organized files by keeping accounts receivable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, and statements
- Completed weekly check runs and maintained accounting software by verifying and posting account transactions into Quickbooks.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Reconciled company accounts for credit cards.
Education
Bachelor of Science - Accounting
University of West Georgia
05.2024
Associate of Science - Accounting
West Georgia Technical College
05.2022
High School Diploma -
Douglas County High School
Douglasville, GA05.2019
High School Diploma -
Colegio Bautista De Lourdes
12.2017
Skills
- Data Entry
- Verbal and Written Communication
- Client Engagement
- Customer Service
- Billing and Payment Processing
- MS Office, Sage 50, Quickbooks
Languages
Spanish
Native or Bilingual
Timeline
Accounting Assistant
Servi Exchange Multiservices
01.2022 - Current
Cashier Rumba Money Centers
Western Union Agency
05.2020 - 12.2021
Associate
Chick Fill A
04.2019 - 04.2020
Cashier Six Star Laundry
MoneyGram
05.2018 - 06.2019
Bachelor of Science - Accounting
University of West Georgia
Associate of Science - Accounting
West Georgia Technical College
High School Diploma -
Douglas County High School
High School Diploma -
Colegio Bautista De Lourdes
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