Michella Valdivia
Norman,OK
Summary
Experienced with gathering patient medication histories and ensuring accuracy. Utilizes effective communication with healthcare teams to prevent medication discrepancies. Track record of maintaining precise and reliable patient information through attention to detail and problem-solving.
Overview
9
9
years of professional experience
Work History
Certified Pharmacy Technician 2/ Med Rec Tech
Baylor Scott & White Memorial Hospital
10.2023 - Current
- Participated in quality improvement initiatives aimed at refining medication reconciliation processes and enhancing overall patient care.
- Provided ongoing support for continuous process improvement initiatives related to medication reconciliation practices within the organization.
- Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements.
- Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
- Reduced medication errors by diligently cross-referencing patient allergies with prescribed medications.
- Contributed to a positive patient experience by addressing questions and concerns about medications in a compassionate manner.
- Strengthened communication between patients, pharmacists, and healthcare providers through regular updates on medication changes and adjustments.
- Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
- Managed the medication storage system, ensuring proper organization and maintenance of medications according to regulatory requirements and best practices.
- Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured, and compounded medications following standard procedures.
- Streamlined pharmacy operations by maintaining an organized and efficient work environment.
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 10.2023
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Assisted in inventory management tasks, including ordering medications, restocking shelves, and conducting regular audits to minimize discrepancies and prevent stockouts.
- Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
- Utilized state-of-the-art computer systems and pharmacy software to optimize the prescription filling process, ensuring accuracy and efficiency.
- Continuously updated professional knowledge by participating in relevant training courses, workshops, or seminars to remain current on industry trends and best practices.
Home Health Aide Provider
Robert and Jacqueline Vanderburg
03.2016 - 03.2020
- Improved patient well-being by providing compassionate care and assistance in daily living activities.
- Provided essential personal care services such as bathing, grooming, and toileting assistance while preserving patient dignity.
- Assisted with meal planning and preparation, considering dietary restrictions and nutritional needs for optimal health outcomes.
- Participated in ongoing professional development opportunities to stay current on best practices within the home health aide field.
- Facilitated timely recovery from injuries or illnesses by providing attentive post-surgical care and support.
- Maintained a safe home environment for patients through thorough housekeeping and organization tasks.
Education
Associate of Science - Surgical Technology
Heritage College
Oklahoma City07-2015
High School Diploma -
Shawnee High School
Shawnee, OK05-2000
Skills
- Drug safety
- Team collaboration
- Medication dispensing
- Confidentiality and HIPAA
- Pharmacy law compliance
- Compounding techniques
- Drug monitoring
- Pharmacology
- Medicare and medicaid process
- Pharmaceutical calculations
Pharmacy Certifications
PTCB Certified
Texas State Board Certified
Military
U.S. Navy 1999-2002
Advanced Electronics and Computers
Received Honorable discharge
Timeline
Certified Pharmacy Technician 2/ Med Rec Tech
Baylor Scott & White Memorial Hospital
10.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 10.2023
Home Health Aide Provider
Robert and Jacqueline Vanderburg
03.2016 - 03.2020
Associate of Science - Surgical Technology
Heritage College
High School Diploma -
Shawnee High School
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