Cruz Alvidrez
El Paso
Summary
Dynamic professional with a strong background in youth supervision at Southwest Key Program, excelling in conflict resolution and team communication. Proven ability to enhance operational efficiency and ensure compliance through effective staff training. Skilled in maintaining workplace safety and fostering a customer service-focused environment. Adaptable and detail-oriented, committed to achieving high standards.
Experienced with supervising shift operations to ensure seamless transitions and optimal productivity. Utilizes strong organizational and problem-solving skills to address challenges and streamline processes. Track record of fostering team collaboration and maintaining high performance standards.
Overview
34
34
years of professional experience
Work History
Assistant Shift Leader
Southwest Key Program
El Paso, TX
03.2009 - 08.2025
- Provided 24/7 supervision of youth in a secured locked facility.
- Mitigated conflicts within the team through effective communication and de-escalation strategies.
- Facilitated team communication to enhance workflow and operational efficiency.
- Supported staff training initiatives to improve service delivery and compliance standards.
- Assisted in scheduling staff shifts to ensure optimal coverage and resource allocation.
- Monitored daily operations to identify areas for process improvements and staff performance enhancement.
- Oversaw Intake services ensuring Youth had all necessary paperwork along with proper clothing and basic needs were met.
- Directed food preparation and cooking activities to meet health and safety standards.
- Maintained a clean and organized workspace, adhering to company standards and health regulations.
- Assisted in inventory management, monitoring stock levels and placing orders as necessary.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Conducted Headcount, room checks and movement control for youth within the facility.
- Volunteer at other Southwest Key programs located in Fl, Tx and CA.
Laborer
Mansco Inc
El Paso, TX
03.2007 - 02.2009
- Operated heavy machinery to assist in construction tasks and ensure project timelines were met.
- Maintained worksite cleanliness and safety protocols to promote a hazard-free environment.
- Assisted with material handling, loading, and unloading supplies for various projects effectively.
- Collaborated with team members to complete assigned tasks efficiently under tight deadlines.
Assembly Line Worker
The Eureka Company
El Paso, TX
01.1992 - 04.2004
- Operated machinery to assemble components efficiently and accurately.
- Collaborated with team members to meet daily production targets consistently.
- Conducted quality checks on finished products to ensure compliance with standards.
Education
No Degree - Complete Law Enforcement Level 1&2 Training Class
El Paso Community College
El Paso, TX04-2008
High School Diploma -
Bowie High School
El Paso, TX05-1984
No Degree -
International Business College
El Paso, TX05-1986
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
- Attention to detail
- Excellent communication
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Assistant Shift Leader
Southwest Key Program
03.2009 - 08.2025
Laborer
Mansco Inc
03.2007 - 02.2009
Assembly Line Worker
The Eureka Company
01.1992 - 04.2004
No Degree - Complete Law Enforcement Level 1&2 Training Class
El Paso Community College
High School Diploma -
Bowie High School
No Degree -
International Business College