Michelle Abalos
HONOLULU,HI
Summary
Results-driven Service Manager with over 11 years of experience in operations management, teamwork, and customer service. Proven ability to lead teams and resolve complex challenges, ensuring operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Manager
Terminix
‘Aiea, HI
02.2015 - Current
Participated in strategic initiatives that propelled branch to #1 position in commercial and residential rankings.
Led service teams to ensure exceptional customer satisfaction and operational efficiency.
Implemented process improvements that increased service delivery speed and effectiveness.
Skills
- Operations management
- Customer service
- Customer relationship management
- Problem-solving
- Attention to detail
- Service operations
- Multitasking
- Leadership
- Adaptability
- Self motivation
- Teamwork
Affiliations
Board Member of DCCA
Department of Commerce and Consumer Affairs
Certification
HDOA Applicators License:
7b
7c
PCFR Br-2
Timeline
Service Manager
Terminix
02.2015 - Current