Summary
Overview
Work History
Skills
Timeline
Generic

Michelle Alexander

Honey Brook,PA

Summary

Dynamic Loss Prevention Supervisor with extensive experience at Kohl's, adept at implementing effective security systems and conducting thorough internal audits. Proven track record in reducing inventory loss through strategic asset protection and strong collaboration with law enforcement. Skilled in training teams and enhancing store safety protocols while delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

Loss Prevention Supervisor

Kohls
10.2024 - Current
  • Monitored store activities to identify potential theft and reduce inventory loss
  • Trained staff on loss prevention policies and emergency procedures
  • Conducted routine audits to ensure compliance with company security standards
  • Collaborated with law enforcement on investigations of theft incidents
  • Implemented surveillance techniques to enhance store security measures
  • Analyzed incident reports to identify patterns in loss prevention issues
  • Provided support during internal investigations, ensuring adherence to company guidelines
  • Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.

School Bus Driver

On The Go Kids
10.2023 - Current
  • Ensured student safety during transportation by following established protocols and traffic laws.
  • Conducted regular inspections of bus equipment to maintain operational readiness and safety standards.
  • Communicated effectively with parents and school staff regarding schedules, delays, and student needs.
  • Assisted in training new drivers on safety procedures and route navigation to enhance team efficiency.

Loss Prevention Supervisor

Kohls
03.2019 - 10.2023
  • Installed and maintained covert security equipment.
  • Assisted in developing strategies to improve overall store safety protocols
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Monitored paperwork procedures to prevent error-related losses.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
  • Enhanced store security by developing and enforcing strict policies to deter theft and other losses.
  • Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
  • Served as a liaison between store management and corporate leadership on matters related to loss prevention initiatives and concerns.

Asset Protection Coordinator

Walmart
06.2018 - 03.2019
  • Developed and implemented loss prevention strategies to minimize theft and fraud risks.
  • Conducted regular audits of inventory and security systems to ensure compliance with company policies.
  • Trained staff on asset protection protocols, enhancing team awareness and responsiveness to potential threats.
  • Collaborated with law enforcement during investigations, maintaining confidentiality and professionalism throughout processes.

Loss Prevention Supervisor

Kohl's
03.2015 - 06.2018
  • Trained staff on loss prevention tactics and company procedures.
  • Expedited resolution of internal theft cases by conducting thorough interviews with employees involved in incidents under investigation.
  • Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
  • Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.
  • Evaluated the effectiveness of existing loss prevention measures regularly, making adjustments as needed based on evolving risks.
  • Assisted in the hiring process for loss prevention personnel, ensuring candidates met qualifications and fit the company culture.
  • Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.

Skills

  • Security systems management
  • Video monitoring
  • CCTV surveillance
  • Internal audits
  • Investigation techniques
  • Loss prevention strategies
  • Asset protection
  • CCTV monitoring

Timeline

Loss Prevention Supervisor

Kohls
10.2024 - Current

School Bus Driver

On The Go Kids
10.2023 - Current

Loss Prevention Supervisor

Kohls
03.2019 - 10.2023

Asset Protection Coordinator

Walmart
06.2018 - 03.2019

Loss Prevention Supervisor

Kohl's
03.2015 - 06.2018

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