Brianna Anderson
Chicago,IL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Levy Food Service
Chicago, IL
09.2025 - Current
- Delivered exceptional customer service to enhance guest experiences and foster loyalty.
- Managed inventory levels and conducted stock replenishment to ensure product availability.
- Trained new team members on sales techniques and operational procedures to improve efficiency.
- Implemented visual merchandising strategies to promote products effectively and attract customers.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction rates among patrons.
- Greeted customers and helped with product questions, selections, and purchases.
Cashier
Kentucky Fried Chicken
Chicago, IL
04.2014 - 08.2025
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Customer Service Cashier
Aldi USA
Chicago, IL
04.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balances throughout shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Customer Service Associate
Walgreens Boots Alliance
Chicago, IL
03.2021 - 07.2022
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Certificate - Medical Assisting
Midwestern Career College
Chicago, IL10-2023
High School Diploma -
Paul Laurence Dunbar High School
Chicago, IL06-2013
Skills
- POS Systems
- Product Recommendations
- Cash Register Operation
- Customer Service
- Test Administration
- Scheduling Coordination
- Student Assistance
- Test Preparation
Certification
- CMA - Certified Medical Assistant
Timeline
Retail Sales Associate
Levy Food Service
09.2025 - Current
Customer Service Cashier
Aldi USA
04.2024 - 03.2025
Customer Service Associate
Walgreens Boots Alliance
03.2021 - 07.2022
Cashier
Kentucky Fried Chicken
04.2014 - 08.2025
High School Diploma -
Paul Laurence Dunbar High School
Certificate - Medical Assisting
Midwestern Career College
Skills
- Test site set up
- Proctoring Expertise
- Exam Administration