Michelle Anderson
Puyallup
Summary
Administrative professional with a strong track record of improving efficiency and productivity while upholding quality standards. Experienced in both independent and team-oriented environments, delivering results through collaboration. Committed to providing support that respects and values diversity.
Overview
19
19
years of professional experience
Work History
Operations Assistant
CATHOLIC COMMUNITY SERVICES
University Place, WA
08.2023 - Current
- Set up laptops and cell phones for users, ensuring smooth onboarding and ongoing technical support.
- Coordinated with CCS IT department to resolve IT and network issues, enhancing system reliability.
- Managed inventory of electronic assets at Westside location.
- Processed medical records requests and uploaded records into CareLogic electronic health record, ensuring timely access to patient information.
- Enter Washington Child and Adolescent Needs and Strengths assessments into state database (BHAS).
Certified Residential Real Estate Appraiser
BELLTOWN APPRAISAL
Puyallup, WA
01.2022 - 08.2024
- Prepared residential real estate appraisal reports for lending institutions, ensuring compliance with FNMA, FHA, and VA guidelines to support informed lending decisions.
- Analyzed depreciation, replacement cost, comparable property values, and income potential to deliver accurate property value estimates for clients.
- Conducted in-depth research and analysis of subject neighborhoods and comparable market data to enhance appraisal accuracy and relevance.
Building Administrator
NORMANDY PARK EXECUTIVE CENTER
Normandy Park, WA
11.2014 - 11.2021
- Managed leases, collected rents, and fees from current tenants.
- Provided administrative services to enhance tenant satisfaction.
- Conducted tours for prospective tenants to showcase available spaces.
- Coordinated operations of Normandy Park Towne Center executive office suites.
- Administered vendor contracts for information systems security and fire alarm monitoring services.
- Oversaw inventory management of company assets and office supplies.
- Developed and maintained website and social media content to promote Normandy Park Towne Center.
Communications/Operations Specialist
CHEMPOINT
Bellevue, WA
02.2010 - 06.2012
- Crafted and published company announcements on internal broadcast system for improved communication.
- Updated SharePoint site with industry news and events to enhance employee engagement.
- Edited employee resources and team processes on company intranet to ensure accuracy and accessibility.
- Coordinated logistics for supplier visits to facilitate effective partnerships.
- Coordinated with customer logistics and sales departments to resolve product and pricing errors.
- Identified root causes of errors and updated tracking reports for trend analysis.
Assistant Director
LIL PEOPLE’S WORLD
02.2007 - 04.2009
- Oversaw daily operations of Seattle location with 22 employees, ensuring efficiency.
- Standardized company policies and documentation across all locations to enhance consistency.
- Managed accounts receivable and processed payroll accurately and promptly.
- Coordinated contractors during center build-out and design phases.
- Facilitated acquisition of construction and land use permits from City of Seattle.
- Collaborated with IT contractor to update and redesign company website.
- Developed marketing strategies that increased advertising reach and community engagement.
Education
Bachelor of Arts - Psychology, Political Science (Minor)
Pacific Lutheran University
Tacoma, WA05-2013
Skills
- Meeting facilitation
- Inventory management
- Vendor coordination
- Project coordination
- Event planning
- Employee scheduling
- Hiring and training
- Documentation standardization
- IT troubleshooting
- Research and analysis
Timeline
Operations Assistant
CATHOLIC COMMUNITY SERVICES
08.2023 - Current
Certified Residential Real Estate Appraiser
BELLTOWN APPRAISAL
01.2022 - 08.2024
Building Administrator
NORMANDY PARK EXECUTIVE CENTER
11.2014 - 11.2021
Communications/Operations Specialist
CHEMPOINT
02.2010 - 06.2012
Assistant Director
LIL PEOPLE’S WORLD
02.2007 - 04.2009
Bachelor of Arts - Psychology, Political Science (Minor)
Pacific Lutheran University