Michelle-Ann Lewis
Stafford,USA
Summary
To obtain a healthcare position with an organization that will allow me to demonstrate my educational training and work experience while helping the organization accomplish its mission.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cardiology CNA (Level 2)
Mary Washington Healthcare
05.2024 - Current
- Continuously observe the patient’s activity and behavior to ensure a safe and comfortable environment
- Communicate on a regular basis with the RN and report changes in patient condition, problems, concerns and/or visual observations. This includes patient behaviors that could result in harm to self or others
- Obtain vital signs and communicate findings to RN, as requested
- Assist patients with hygiene needs as appropriate
- Assist the RN/CNA with linen changes and repositioning the patient
- Support the RN with the accurate measurement and reporting of intake
- Assist the patient with nourishment/meals
- Maintain patient environment in a safe and orderly manner
- Accompany patients to medical procedures and tests. Maintain observation of the patient during the procedures and tests
- Ensure coverage by the RN or designee prior to leaving patient unattended
- Document duties performed in the electronic medical record (EMR)
- Performs other duties as assigned
- PCT (Patient Care Technician) position at Spotsylvania Hospital on it March 17, 2025 to February 10, 2026.
- Provided direct patient care, including assistance with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Collaborated with interdisciplinary teams to ensure continuity of care and optimal patient outcomes.
- Trained new staff on best practices for patient handling and safety protocols.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Patient Care Technician
Spotsylvania Hospital
Spotsylvania, VA
03.2025 - 02.2026
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted nursing staff with daily patient care activities and personal hygiene tasks.
- Maintained accurate patient records and documentation in electronic health systems.
- Trained new staff on patient care protocols and safety procedures.
- Implemented infection control measures, ensuring a safe environment for patients.
- Collaborated with multidisciplinary teams to create individualized care plans for patients.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Patient Safety Attendant
Mary Washington Healthcare
12.2022 - 05.2024
- Continuously observe the patient’s activity and behavior to ensure a safe and comfortable environment
- Communicate on a regular basis with the RN and report changes in patient condition, problems, concerns and/or visual observations. This includes patient behaviors that could result in harm to self or others
- Obtain vital signs and communicate findings to RN, as requested
- Assist patients with hygiene needs as appropriate
- Assist the RN/CNA with linen changes and repositioning the patient
- Support the RN with the accurate measurement and reporting of intake
- Assist the patient with nourishment/meals
- Maintain patient environment in a safe and orderly manner
- Accompany patients to medical procedures and tests. Maintain observation of the patient during the procedures and tests
- Ensure coverage by the RN or designee prior to leaving patient unattended
- Document duties performed in the electronic medical record (EMR)
- Performs other duties as assigned
Nursing Assistant
Millenium Optimed
West Indies, Jamaica
06.2021 - 06.2022
- Provided direct patient care, assisting with daily activities and personal hygiene.
- Administered medications and monitored vital signs to ensure patient safety.
- Collaborated with nursing staff to develop and implement care plans.
- Assisted in training new staff on protocols and best practices for patient care.
- Maintained accurate patient records, documenting changes in condition and treatment response.
- Coordinated with interdisciplinary teams to enhance overall patient outcomes.
- Improved workflow efficiency by streamlining communication between departments.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Food Service Professional
Mountain View Grand Resort and Spa
Whitefield, NH
09.2017 - 01.2020
- Oversaw daily food service operations, ensuring adherence to quality and safety standards.
- Trained and mentored new staff on food preparation and customer service protocols.
- Implemented process improvements that enhanced efficiency in meal service delivery.
- Monitored inventory levels and coordinated timely replenishment of supplies to minimize shortages.
- Developed and maintained positive relationships with guests to enhance their dining experience.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Conducted regular quality checks on food items to maintain high standards of taste and presentation.
- Implemented cost-saving measures through effective staff scheduling and resource allocation.
- Maintained strict adherence to health and safety regulations, ensuring a clean and sanitary work environment at all times.
Billing Clerk
Intown Super Saver Supermarket and Wholesale
West Indies Jamaica
02.2015 - 08.2017
- Processed billing transactions efficiently using point-of-sale systems.
- Verified accuracy of invoices and payment records to ensure compliance.
- Managed customer inquiries regarding billing discrepancies and account status.
- Reconciled daily cash registers with sales reports to maintain financial integrity.
- Trained new staff on billing procedures and software applications for operational consistency.
- Implemented improved filing systems for streamlined document retrieval and organization.
- Executed billing tasks and recorded information in company databases.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Verified accuracy of billing data and corrected discrepancies.
Education
BSN - Healthcare (Pre-)
Germanna Community College
01.2027
BSN - Healthcare (Pre-)
Germanna Community College
01.2027
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Northern Virginia Community College
Woodbridge01.2023
High School - undefined
Lacovia High School
Jamaica, West Indies07.2002
Skills
- Excellent oral and written communications skills; experience with making public presentations
- Pays close attention to detail; completes work accurately and thoroughly
- Proven ability to multitask and make difficult decisions in stressful situations
- Excellent client relation and teamwork skills
- Proficient in Microsoft Office
- Patient care
- Compassion and empathy
- Time management
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Vital signs monitoring
Certification
- Certified Nurse Aide (CAN Level 2) (1401230396) May 2024
- Health Care Assistance (Patient Care) February 2022
- Pediatric Nursing April 2022
- Pediatric Nursing (Assured Certificate of UCAS) June 2022
- Pediatric Nursing Care Assistant (ABE Endorsed) August 2022
- Practical Nursing December 2021
Timeline
Patient Care Technician
Spotsylvania Hospital
03.2025 - 02.2026
Cardiology CNA (Level 2)
Mary Washington Healthcare
05.2024 - Current
Patient Safety Attendant
Mary Washington Healthcare
12.2022 - 05.2024
Nursing Assistant
Millenium Optimed
06.2021 - 06.2022
Food Service Professional
Mountain View Grand Resort and Spa
09.2017 - 01.2020
Billing Clerk
Intown Super Saver Supermarket and Wholesale
02.2015 - 08.2017
BSN - Healthcare (Pre-)
Germanna Community College
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Northern Virginia Community College
High School - undefined
Lacovia High School
BSN - Healthcare (Pre-)
Germanna Community College