Michelle Annette
Boerne,Texas
Summary
Outgoing and professional New Home Sales Counselor with 20+ years of Real Estate and New Construction experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Skilled communicator with interpersonal abilities to quickly establish rapport and build trust with a broad section of clientele, realtors and industry processionals. Superior multitasking, organization and time management skills for efficient prioritizing and scheduling. Continually strives for excellence; innovative thinker with a "can-do" work ethic and willingness to assume responsibilities beyond a job description; thinks "outside-the-box" for problem solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Sales Consultant
Scott Felder Homes
05.2024 - Current
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated open house events showcasing available properties while addressing visitor inquiries promptly and professionally.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Collaborated with advertising agencies developing targeted campaigns promoting new developments within the community attracting high-quality leads.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Negotiated favorable terms for clients during contract discussions, securing optimal pricing and conditions.
- Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
New Home Sales Counselor
Brightland Homes
08.2016 - 01.2024
- Persuasive and professional sale presentation resulting in consistently meeting and exceeding company establish sales goals
- Excellent customer service skills assuring home buyer's confidence from meet and greet to closing
- Excellent prospecting and marketing skills
- Comprehensive knowledge of competing builders and neighborhoods by consistently visiting and preparing competitive market analysis
- Proficient in managing all aspects of neighborhood from initial start up communities to close out communities
- Responsible for neighborhood analysis for purpose of developing overall construction plan, floor plan selection, material selection, and color selection for inventory homes
- Represent the company and company products accurately and execute sales contracts, documents, and disclosures with great care and attention to detail
- Daily communication with real estate professional and prospects to generate leads and book appointments
- Maintain follow-up system for potential prospects, realtors, brokers, and referrals
- Proficient in public speaking to present builder and community information to increase realtor and prospect business
- Developed new business and managed new and existing clients.
New Homes Sales Counselor
KB Homes
09.2012 - 05.2016
- Coordinated appointments to show tenants and buyers prospective homes and available homesites to build on.
- Educated clients looking to sell on current market conditions, legal requirements, pricing, and mortgages, new construction processes.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed new business and managed new and existing clients.
- Managed model and community maintenance.
- Extensive knowledge in competition pricing and inventory.
- Executed thorough sales processes and techniques to convert the highest ratio of traffic and leads to purchases.
Realtor
Long Realty
01.2003 - 04.2013
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Compared recently sold area properties to determine competitive market prices.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Negotiated, facilitated, and managed real estate transactions.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Maintained connections with clients to encourage repeat business and referrals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Reviewed market research data and changed sales plans accordingly.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Builder Consultant
Sage West Construction
04.2010 - 08.2012
- Maintained builder model homes, held open houses and hosted realtor events at model homes.
- Maintain good working relationships with brokers and realtors for referral business.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, mortgages and new construction processes.
- Executed detailed model home tours, reviewed available floorplans and available homesites for building.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Reviewed and executed confidential documents, contracts and disclosures.
- Worked closely with clients to facilitate appropriate loans, inspections, and escrow processes.
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed new business and managed new and existing clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Education
No Degree - Psychology
San Diego Mesa College
San Diego, CAHigh School Diploma -
Silver Valley High School
Yermo, CA06.1997
Skills
- Self motivated
- Rapport building with client and realtor relationships
- Customer service oriented and effective communication skills
- Consultative sales and closing techniques
- Managing client expectations and contracts
- Creative problem solver
- Extensive knowledge of new construction processes
Awards and Recognitions
- Sales Counselor of the Year 2022, 2019 and 2017
- Sales Counselor of the Quarter 2022, 2019, 2018, 2017
- Highest Customer Satisfaction Award 2021 and 2022
- Million Dollar Circle award 2018 and 2019 (Builder stopped participating in award in 2020)
- 5 Year Loyalty and Dedication Recognition from current builder
Timeline
Sales Consultant
Scott Felder Homes
05.2024 - Current
New Home Sales Counselor
Brightland Homes
08.2016 - 01.2024
New Homes Sales Counselor
KB Homes
09.2012 - 05.2016
Builder Consultant
Sage West Construction
04.2010 - 08.2012
Realtor
Long Realty
01.2003 - 04.2013
No Degree - Psychology
San Diego Mesa College
High School Diploma -
Silver Valley High School
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