Michelle Armstrong
Milton,FL
Summary
Dynamic Correctional Officer with extensive experience at Okaloosa Correctional Institution, skilled in emergency response and contraband detection. Proven ability to maintain order and safety through effective communication and de-escalation techniques. Recognized for training new staff and enhancing facility security protocols, ensuring a secure environment for both inmates and personnel. Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
8
8
years of professional experience
Work History
Correctional Officer
Okaloosa Correctional Institution
Crestview, FL
05.2025 - Current
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Inspected cells and conducted random searches of common areas.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Conducted headcounts to ensure that all inmates were accounted for.
Correctional Officer
Blackwater River Correctional Facility
Milton, FL
01.2017 - 05.2019
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
Education
High School Diploma -
Pace High School
Pace Fl05-2007
Skills
- Inmate supervision
- Emergency response
- Contraband detection
- Safety protocols
- First aid administration
- Report writing
- Policy enforcement
- Team collaboration
- Attention to detail
- Effective communication
- Time management
- Observation
- Tower surveillance
- Excellent problem solver
- Work crew management
- Weapons training
- Background investigations
- De-escalation techniques
- First aid training
- Security procedures
- Staff management
- Radio communication
Affiliations
- Built and manage a Jeep group. We help the community with gathering donations. I assisted in an adoption event for Santa Rosa animal services, were we gathered many donations from dog food, beds, cat food, cat litter and more. Participated in an Alzheimers Association event.
- I have conducted background information on new employees.
Accomplishments
- I am a Field Training officer. I have trained new employees for six years.
References
References available upon request.
Timeline
Correctional Officer
Okaloosa Correctional Institution
05.2025 - Current
Correctional Officer
Blackwater River Correctional Facility
01.2017 - 05.2019
High School Diploma -
Pace High School
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