Michelle Arthurs
Lincoln,ME
Summary
Dynamic individual with hands-on experience in Community Mental Health services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Clinical Site Supervisor
Community Health and Counseling Services
03.2025 - Current
- Trained new team members on operational procedures and best practices for client engagement.
- Conducted performance evaluations, providing feedback to improve team productivity and morale.
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at worksite.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Improved team morale and productivity with regular feedback sessions and recognition of achievements.
Community Support Worker
Community Health and Counseling Services.
11.1996 - Current
- Developed individualized care plans to support clients' emotional and psychological needs.
- Facilitated group therapy sessions, enhancing community engagement and peer support.
- Coordinated with healthcare professionals to ensure comprehensive treatment delivery for clients.
- Assessed client progress regularly, adjusting services as needed to meet evolving needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Education
Master of Science - Social Work
University of Maine
Orono, ME05-2012
Bachelor of Science - Child Development Family Relatoins
University of Maine
Orono, ME05-1996
Associate of Science - Child Development
University of Maine in Farmington
Farmington, ME05-1988
Skills
- Patient care coordination
- Client relationships
- Revenue growth management
- Team leadership
- Team leadership
- Personnel management
- Worksite safety
- Site coordination
- Staff training
- Employee supervision
Accomplishments
- Supervised team of 7 staff members.
- Trained in DBT, TF-CBT, Triple P Parenting, Motivational Interviewing.
Certification
- Certified Professional Sales Person (CPSP)
- Certified Sales Leadership Professional (CSLP)
- Certified Strategic Account Manager (CSAM)
Timeline
Clinical Site Supervisor
Community Health and Counseling Services
03.2025 - Current
Community Support Worker
Community Health and Counseling Services.
11.1996 - Current
Master of Science - Social Work
University of Maine
Bachelor of Science - Child Development Family Relatoins
University of Maine
Associate of Science - Child Development
University of Maine in Farmington