Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Ashley

Baroda,MI

Summary

Hardworking professional with over 20 years in the health insurance industry working with business owners and policy holders. Heavily involved in helping clients navigate the claims process. Confidently adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.


Recently accredited with AHIMA as a CCS, after completing a medical coding certificate. Capable of applying official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Independent Insurance Agent

Aflac, Inc
01.2000 - Current
  • Manage over 60 business accounts, from small businesses to multi-state organizations, with over 640 associates.
  • Assist business owners in crafting a benefits plan to attract and retain employees, while working within a framework to control costs.
  • Work closely with individuals to select the best options for their health and financial needs.
  • Provided one-on-one assistance with health insurance claims processing to simplify the process for my clients when they needed it most.


Education

Certificate - Medical Coding And Billing

Davenport University
Grand Rapids, MI
04.2022

Skills

  • Certified Coding Specialist (CCS)
  • Account Management
  • Client Retention
  • Regulatory Compliance
  • Claims Administration
  • Client Relations
  • Life and Health Insurance
  • Insurance Coding (ICD-10 , ICD-10 PCS, and CPT)
  • HIPAA Compliance

Certification

  • CCS - Certified Coding Specialist

Timeline

Independent Insurance Agent

Aflac, Inc
01.2000 - Current

Certificate - Medical Coding And Billing

Davenport University

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Michelle Ashley