- Reading and Research
- Artificial Intelligence (AI) and Machine Learning
- DIY and Home Improvement
- Passionate about balancing physical health with mental and emotional wellness
- I like working with my hands and fixing things
- Offering time and support to shelters for the homeless, women, and animals
Michelle Babbitt
Douglasville,GA
Summary
Experienced Billing Specialist within remote settings with solid history of managing billing processes and ensuring accurate financial records. Adept at resolving discrepancies and improving billing procedures. Successful at efficiently handling payments, client inquiries, billing and administrative tasks. Familiar with contracts, other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
29
29
years of professional experience
Work History
General Manager/Office Manager
Real Detail Enterprises
08.1998 - 01.2025
- Established a successful business by identifying market needs and developing innovative solutions
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Employed prompt decision-making and in-depth research to resolve issues.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality
- Created a online billing system covering invoicing services and payroll that could be done anywhere, anytime ensuring business continuity with ease
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Established team priorities, maintained schedules and monitored performance.
- Expedited decision-making processes by summarizing complex data into concise reports tailored to specific audiences.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Demonstrated adaptability and flexibility in adjusting to rapid business growth, employing 70+ employee's invoicing over 4 million annually while maintaining 98% or higher customer service satisfaction
Office Manager/General Manager
New Boat Dealership
02.2021 - 06.2023
- Contracted to reconstruct the Business office
- Skillfully transmuting unstructured systems into noble business value, creating exact inventory counts and cost that now were accessible and effortlessly
- Improving the entire work process & expenses 75% over
- After 1 month, I was offered the office management position after 8 months lead to be General Management position
- Customer service, answering incoming calls, Customer greeting
- Finance Loan Associate, handling the complete process, ID verification, proofing, insurance verification, payment collection, proofing, assisting buyers as documents were signed, returning all coordinated documents to the lenders
- Completed all titling and registrations applications, figuring & collecting all applicate taxes & fee's from the buyers to guaranteeing proper lien perfecting for the lenders, in multiple states
- Registering all warranties
- Processed all Trade payoffs, securing lien releases, titles, and registrations applications
- Maintain inventory records, costs to counts
- Floor Plans, interest payments, trade payoffs, audits
- ADP payroll processing
- AP/AR process
- Banking, money collection and recording
- Complete varies filings with government agencies
- Labor department compliance
- Supervise detail department
- Material inventory and ordering
- Aided with various projects to include boat show coordination, transport, and management
Title Clerk/Deal Accountant
GENE EVANS FORD
08.1995 - 08.1998
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- After a short period I was promoted to Deal Account
- Assisted Controller with analyzing and correcting misplaced entries within the accounting schedules
- Reduced month-end closing time frames by developing efficient procedures for reconciliations and journal entries.
- Maintained and paid floor planning
- Calculated sales commissions & incentives
- Processed down payments also verified and processed payoff for traded vehicles
- Month end closing all 1000+ deals sold monthly
Skills
- Ability to follow directions
- Customer satisfaction
- GAAP
- AR/AP
- Billing
- Work Independently
- Database management
- Analytical skills
- Problem-solving
- Enthusiasm to learn new skills
- Efficient multi-tasker
- Verbal and written communication
Education Certificates
- Quick Books
- Income & Corporate Taxes
- Microsoft Office
- Creative Writing & Proof Reading
- Autodidact Enthusiast
Interests
Timeline
Office Manager/General Manager
New Boat Dealership
02.2021 - 06.2023
General Manager/Office Manager
Real Detail Enterprises
08.1998 - 01.2025
Title Clerk/Deal Accountant
GENE EVANS FORD
08.1995 - 08.1998
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