Summary
Work History
Education
Timeline
Skills
GeneralManager

Michelle Banks

Detroit,MI

Summary

Dynamic General Manager with extensive experience at McDonald's, excelling in operations management and team leadership. Proven track record in enhancing workflow efficiency and fostering high employee satisfaction. Skilled in budget management and inventory control, driving financial stability while cultivating a collaborative work environment. Strong communicator dedicated to staff development and problem resolution.

Work History

General Manager

Burger King
2011 - 2016
  • Supported daily operations by coordinating team schedules and resource allocation.
  • Assisted in developing efficient procedures to enhance workflow and productivity.
  • Learned operational protocols and safety standards to ensure compliance within the team.
  • Conducted routine inventory checks to maintain optimal stock levels and reduce shortages.
  • Collaborated with team members to identify areas for process improvement and efficiency gains.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

General Manager

McDonald's
2004 - 2008
  • Supported daily operations by coordinating team schedules and resource allocation.
  • Assisted in developing efficient procedures to enhance workflow and productivity.
  • Learned operational protocols and safety standards to ensure compliance within the team.
  • Conducted routine inventory checks to maintain optimal stock levels and reduce shortages.
  • Collaborated with team members to identify areas for process improvement and efficiency gains.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

High School Diploma -

Pershing
7mile Ryan
06.1987

Timeline

General Manager

Burger King
2011 - 2016

General Manager

McDonald's
2004 - 2008

High School Diploma -

Pershing

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Effective leader
  • Training and coaching
  • Staff management
  • Team leadership
  • Training and development
  • Inventory control
  • Employee scheduling
  • Verbal and written communication
Michelle Banks