Michelle Barham
Fred Meyer
Boise,Idaho
1
Certification
10
years of professional experience
Adaptable and skilled in store operations, merchandise planning, and customer relations. Proven ability to manage and mentor teams while delivering excellent service in fast-paced environments. Seeking to leverage experience and skills in a new role to contribute to team success and drive business growth.
Work History
Apparel Assistant Manager
1 Year 2 Months- Supervised apparel associates, reinforcing customer service standards and daily store priorities.
- Coordinated merchandising, zoning, and stock replenishment to maintain organized apparel presentation.
- Trained team members on fitting room procedures, pricing changes, and department policies.
- Monitored inventory levels, identified replenishment needs, and supported accurate merchandise flow.
- Resolved customer concerns and product issues while maintaining courteous, efficient service.
- Supported seasonal resets, signage updates, and planogram execution across apparel areas.
- Partnered with management on scheduling, task delegation, and daily department operations.
APPAREL RELIEF ASSISTANT MANAGER
2 Years 8 Months- Create promotional displays using visual merchandising techniques.
- Provide training and mentoring to new employees on apparel knowledge and store policies and procedures.
- Manage day-to-day operations including customer service, staff scheduling, stock management, and store upkeep.
- Demonstrate ability to manage multiple tasks while remaining adaptable, flexible and prioritize workloads effectively.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Manage and coordinate multiple projects while ensuring timely completion.
APPAREL LEAD
2 Years 1 Month- Provided exceptional customer service at all times by addressing inquiries promptly and demonstrating product knowledge when assisting customers.
- Demonstrated excellent organizational skills by coordinating product placement on sales floor according to company standards.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Arranged and display merchandise to promote sales.
- Opened and closed cash registers.
ASSISTANT STORE MANAGER
2 Years 4 Months- Resolved customer complaints efficiently while maintaining excellent customer service.
- Assisted with training staff on all internal operational functions.
- Coached employees on customer service and selling techniques.
- Assisted in recruiting process, hiring and retaining top talent.
- Demonstrated ability to manage and motivate staff to achieve sales targets.
- Held employees accountable and corrected issues to achieve high standards.
SALES ASSOCIATE
1 Year 10 Months- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
Education
Skills
Teamwork and collaboration
Merchandise planning
Adaptability and flexibility
Store operations
Time management
Problem-solving abilities
Customer relations
Certification
CPR Certified
REFERENCES
References available upon request
Timeline
Apparel Assistant Manager
Fred Meyer
08.2025 - CurrentRead More
APPAREL RELIEF ASSISTANT MANAGER
Fred Meyer
12.2022 - 08.2025Read More
APPAREL LEAD
Fred Meyer
11.2020 - 12.2022Read More
ASSISTANT STORE MANAGER
Zumiez
05.2018 - 09.2020Read More
SALES ASSOCIATE
Zumiez
07.2016 - 05.2018Read More
Meridian High School
Read More