Devyn Stahl
Buffalo
Summary
Dynamic retail professional with a proven track record at Dick's Sporting Goods, excelling in operational efficiency and athlete engagement. Skilled in strategic delegation and effective team management, I enhance athlete satisfaction while driving sales. Recognized for implementing inventory solutions and fostering a collaborative environment that instills trust and promotes success.
Overview
11
11
years of professional experience
Work History
Apparel Assistant Manager
Dick's Sporting Goods
09.2024 - Current
- Assisted in managing daily operations and maintaining brand standards.
- Supported inventory management by utilizing Stock It to ensure merchandise was replenished and displayed.
- Provided exceptional athlete engagement, problem solving and addressed inquiries resolving issues promptly.
- Collaborated with team members to execute visual merchandising strategies effectively.
- Effective communication between myself, my team and fellow management.
- Delegating and prioritizing tasks to my team.
- Cascading and demonstrating my knowledge and experience to my team.
Freight Flow Lead
Dick's Sporting Goods
11.2023 - 09.2024
- Unloaded trucks in a timely manner, delegating teammates on my unload team on what needed to be done each truck.
- Assisted in training team members on safety protocols and operational procedures.
- Part of the roll out of the company's replenish program in Stock It.
- Cleaned and maintained stockrooms.
- Assisted in omni procedures, including review lists, BOPIS, and organizing Black Friday picking and packing.
- Prioritized areas of the store and provided support when needed.
- Kept up with supply ordering for back of house, office, and sales floor.
Key Carrying Apparel Lead
Dick's Sporting Goods
10.2021 - 11.2023
- Open and close the store, disarming and arming the alarm.
- Prioritized daily tasks, ensuring pads were properly merchandised, and cleaned.
- Trained and mentored new teammates. Leading by example with an athlete focused engagement.
- Managed apparel stockrooms, ensuring all product was on the floor.
- Assisted in visual merchandising to enhance athlete engagement and sales displays.
- Completed game plans in a timely manner and up to ADA and brand standards.
- Elevated apparel associates to help with daily tasks.
Front End Lead
Dick's Sporting Goods
01.2021 - 10.2022
- Drives athlete facing metrics, including credit applications, credit penetration, NSPP sales, scorecard loyalty program, and Sports Matters donations.
- Managing the front end by ensuring cashiers are on task and focused on the athletes in front of them.
- Observed and listened to transactions, providing effective feedback, both positive and constructive.
- Maintained and organized the front end.
- Deescalated challenging situations that may have required manager intervention.
Customer Service Specialist (CSS)
Dick's Sporting Goods
07.2020 - 01.2021
- Resolved difficult situations using resources at the front end including Scoremore AOS, PDT product inquiry, and sales floor teammates.
- Enhanced athlete satisfaction by providing prompt assistance and effective solutions.
- New hire training that promoted confidence and excitement.
- Open and closed the cash office, including counting down drawers, and daily deposits.
Cashier
Dick's Sporting Goods
10.2019 - 07.2020
- Processed athlete transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through diligent counting.
- Provided exceptional athlete engagement by authentic greets and promoting athlete facing metrics.
Pool Bartender
Lancaster Country Club
04.2019 - 09.2019
- Mix and serve a variety of cocktails and beverages to enhance member experience.
- Maintain cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Manage inventory by tracking bar levels and refilling as needed.
Home Health Aide
Elia Family
12.2018 - 01.2019
- Assisted patient with daily living activities, ensuring comfort and safety in home environments.
- Monitored medicine intact, taking blood sugar, and daily reporting.
- Making breakfast, lunch, and dinner.
- Stayed overnight and assisted in nighttime routine.
Key Holder Sandwich Artist
Subway
03.2015 - 01.2017
- Opened and closed the store.
- Provided excellent individual customer service.
- Counted down the drawer every night.
- Made change when needed.
Education
High School Diploma -
Cleveland Hill High School
Cheektowaga, NY06-2016
No Degree - Psychology
Daemen College
Amherst, NYNo Degree - Medical Technology
University At Buffalo
Buffalo, NYNo Degree - Nursing
Trocaire College
BuffaloSkills
- Athlete focused
- Operational efficiency in retail
- Efficient task management
- Effective organizational skills
- Strategic delegation skills
- Supportive team management
- Collaboration
- Instills trust
Timeline
Apparel Assistant Manager
Dick's Sporting Goods
09.2024 - Current
Freight Flow Lead
Dick's Sporting Goods
11.2023 - 09.2024
Key Carrying Apparel Lead
Dick's Sporting Goods
10.2021 - 11.2023
Front End Lead
Dick's Sporting Goods
01.2021 - 10.2022
Customer Service Specialist (CSS)
Dick's Sporting Goods
07.2020 - 01.2021
Cashier
Dick's Sporting Goods
10.2019 - 07.2020
Pool Bartender
Lancaster Country Club
04.2019 - 09.2019
Home Health Aide
Elia Family
12.2018 - 01.2019
Key Holder Sandwich Artist
Subway
03.2015 - 01.2017
High School Diploma -
Cleveland Hill High School
No Degree - Psychology
Daemen College
No Degree - Medical Technology
University At Buffalo
No Degree - Nursing
Trocaire College
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