Overview
Work History
Education
Technical Skills
Timeline
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Michelle Barone

Kissimmee

Overview

3
3
years of professional experience

Work History

Coordinator

Walt Disney World Resorts
08.2024 - Current
  • Managed an operation of 350 to 650 cast members annually through a series of rotating themed festivals
  • Supported Food and Beverage locations as a coordinator at the 2024 EPCOT International Food & Wine Festival.
  • Adjusted labor and workload based off of current business demands for multiple locations
  • Monitored condition of Food and Beverage Kiosks and storage items for general upkeep and inventory tracking.
  • Ensure all CM's are in compliance with regulatory training, D-Learn, and Train Me.
  • Assist with OJT feedback, communication, and implementation.


Coordinator, Assignor, General Teller

Walt Disney World Resort
01.2022 - 08.2024
  • Supported daily operations of a $74 million revenue location per year
  • Utilized CDS to manage a workload of over100 cast members a day
  • Oversaw compliance with food safety practices using the HACCP preventative method, C.H.E.F.S
  • Handheld system, and proper food rotation to minimize spoilage
  • Maintained100% excellent guest satisfaction by demonstrating the C.A.R.E method during guest recovery, genuine table touches, and exemplifying The Five Keys consistently
  • Mentored and developed cast members into relief coordinators and location specific support roles
  • Location Environmentally Champion that executed weekly area walks, presented monthly on sustainable practices, and organized multiple cast events to increase eco-friendly habits like Earth Day fairs and Green Team meetings
  • Responsible for $2,000 as a location General Teller and audited72 server bank outs daily
  • Efficiently sat3,000 guests daily at220 tables and36 sections using DineTime and A La Carte

Bartender

Sake Bar and Grill
10.2023 - 03.2024
  • Served guests in a locally owned bar in a60-seat tourist destination with a $2,000 sales average daily
  • Offered extensive variety of Sake, Cocktails, and Beverages along with a large menu of Japanese, Chinese, Vietnamese, and American cuisine items
  • Recognized for great menu knowledge and strong relationships with regularly attending guests

Education

Associate of Science -

Tidewater Community College
Virginia Beach, VA
12-2023

Technical Skills

MATRA, DineTime, A La Carte, HACCP, CHEFS, Quarterly Award Winner 2023, Cast Deployment System, Maximo

Timeline

Coordinator

Walt Disney World Resorts
08.2024 - Current

Bartender

Sake Bar and Grill
10.2023 - 03.2024

Coordinator, Assignor, General Teller

Walt Disney World Resort
01.2022 - 08.2024

Associate of Science -

Tidewater Community College

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Michelle Barone