Michelle Barraza
Greeley,CO
Summary
Motivated worker experienced in the restaurant industry. Bringing exceptional customer service skills and ready to leverage bilingual communication abilities. Skilled in taking orders, delivering food, and beverages, and resolving any issues that arise to ensure customer satisfaction. Proven to manage high pressure situations while maintaining a calm demeanor. Strong cash handling expertise and problem-solving abilities. Committed to excellence in every interaction, fostering positive experiences for all guests.
Overview
7
7
years of professional experience
Work History
Overnight Stocker
Walmart
04.2020 - 01.2023
- Stocked shelves with merchandise ensuring proper product placement and rotation
- Developed strong customer service skills while assisting customers in locating items throughout the store
- Used pallet jacks to transport items
- Trained new staff members on stocking procedures
Server
El Mero Mero
03.2019 - 09.2019
- Demonstrated customer service skills by anticipating guests needs and responding to requests.
- Managed cash register operations for transactions.
- Took to-go orders via telephone.
- Sanitized hands and surfaces for food safety.
- Restocked condiments like salt, pepper shakers, napkins and etc.
- Delivered food and beverages at tables efficiently.
Server
Tacos Y Salsas
01.2016 - 09.2018
- Greeted and accommodated guests.
- Delivered food and beverages at tables efficiently.
- Checked in with guests to verify meal satisfaction.
- Answered phones for to-go orders.
- Memorized menu to assist diners.
- Sanitized area, floors, tables, chairs.
- Resolved customer complaints promptly.
Call Center Representative
SIGNIA Marketing
09.2018 - 11.2018
- Answered incoming calls promptly and professionally.
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
- Proficiently handled high call volumes.
Education
High School Diploma -
GREELEY CENTRAL
GREELEYSkills
- Strong work ethic
- Exceptional customer service
- Calm demeanor
- Cash handling
- Problem solving abilities
- Strong verbal communication
- Menu memorization
Languages
Spanish
Native or Bilingual
Timeline
Overnight Stocker
Walmart
04.2020 - 01.2023
Server
El Mero Mero
03.2019 - 09.2019
Call Center Representative
SIGNIA Marketing
09.2018 - 11.2018
Server
Tacos Y Salsas
01.2016 - 09.2018
High School Diploma -
GREELEY CENTRAL
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