Michelle Bazile
North Miami Beach,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Teak Jam
Doreen Watson
03.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
The Resolution Center
Joella Rapheal
04.2019 - 06.2021
- Served as primary point-of-contact for high-priority clients, maintaining strong relationships and ensuring prompt resolutions to any concerns or inquiries.
- Improved client retention with exceptional customer service and consistent follow-ups on outstanding issues.
- Demonstrated expertise in problem-solving methodologies, implementing innovative approaches that led to more efficient case resolutions.
- Negotiated successful contract renewals with key clients by emphasizing the value-add services provided by the solution center.
- Monitored system performance regularly to identify trends or potential issues before they escalated into major problems.
Education
Diploma - Certified Nursing Asistants
Cambridge College of Healthcare & Technology
Miami Gardens, FL05.2024
High School Diploma -
Government High School
Bahamas05.2018
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Flexible and Adaptable
- Organizational Skills
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
creole
Full Professional
English
Full Professional
Timeline
Teak Jam
Doreen Watson
03.2023 - 01.2024
The Resolution Center
Joella Rapheal
04.2019 - 06.2021
Diploma - Certified Nursing Asistants
Cambridge College of Healthcare & Technology
High School Diploma -
Government High School