Michelle Benson
Sebastopol,CA
Summary
Experienced Laboratory Manager with a focus on continuous improvement. Always seeking opportunities to enhance efficiency, processes, or operations. Prepared to offer many years of industry experience to a new role.
Overview
5
5
years of post-secondary education
20
20
years of professional experience
Work History
Regional Laboratory Manager
Veolia North America
Richmond, California
08.2022 - Current
- Managed daily laboratory operations and staff activities at Veolia North America.
- Ensured adherence to safety regulations and quality standards in laboratory processes, enhancing operational integrity.
- Supervised equipment maintenance and troubleshooting to ensure optimal performance
- Ensured regulatory compliance for laboratory issues within the Pacific Northwest Region across multiple locations and with multiple teams
- Oversaw budget compliance for the entire region, aligning financial resources with laboratory operational goals.
- Developed and implemented standard operating procedures for laboratory protocols.
- Trained team members on new techniques and safety practices in the lab environment.
- Coordinated sample collection, analysis, and reporting for environmental projects, ensuring timely delivery of results.
- Collaborated with cross-functional teams to support environmental sustainability initiatives.
- Ensured that all regulatory standards were met during laboratory operations.
- Managed and maintained laboratory equipment, including calibrations, repairs, and preventative maintenance.
- Oversaw the day-to-day operations of the lab, including staffing and scheduling of personnel.
- Conducted quality control checks on samples for accuracy and precision.
Laboratory Analyst
City of Santa Rosa
Santa Rosa, California
08.2014 - 06.2021
- Conducted experiments to support environmental testing and compliance.
- Analyzed water samples for chemical and biological contaminants.
- Operated laboratory equipment for precise data collection and analysis.
- Maintained accurate records of test results and methodologies used.
- Maintained detailed records of all laboratory activities, including test results and instrument calibrations.
- Reviewed technical documents such as Standard Operating Procedures and Quality Control Plans.
- Ensured adherence to safety standards and laboratory protocols consistently.
- Collaborated with team members on research projects and protocol development.
- Provided training to new staff on laboratory procedures and equipment usage.
- Assisted in the preparation of reports for regulatory agencies on findings.
- Participated in regular meetings with other scientists to discuss research progress.
Bacteriologist
Brelje & Race Laboratory
Santa Rosa, California
09.2006 - 08.2014
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
Education
Medicinal And Pharmaceutical Chemistry
Santa Rosa Junior College
Santa Rosa, CA 08.2005 - 07.2010
Skills
- Laboratory operations
- Regulatory compliance
- Quality control
- Standard operating procedures
- Environmental testing
- Equipment maintenance
- Data analysis
- Sample collection
- Team collaboration
- Staff training
- Problem solving
- Attention to detail
Timeline
Regional Laboratory Manager
Veolia North America
08.2022 - Current
Laboratory Analyst
City of Santa Rosa
08.2014 - 06.2021
Bacteriologist
Brelje & Race Laboratory
09.2006 - 08.2014
Medicinal And Pharmaceutical Chemistry
Santa Rosa Junior College
08.2005 - 07.2010