Michelle Bernal

Cashier with experience in taking customers orders and helping them know about deals or new food items or drinks.

- Popeyes is a fast food place located inside Riverchase Galleria Mall.

- Started in January and left in June.

- My responsibility was to:

- Take customers orders

- Make drinks and give the foods

- Cleanup before closing time.

- I helped out with bringing more customers by being nice and understanding and making sure they get their orders without mistakes.

- I also helped with calming down customers when there may have been a mistake and offering solutions to them.

- I assisted around 70-80 customers a day and offered them with good customer service.

Sales Associate and Cashier with experience in helping customers find what they are looking for and helping with customers difficulties and discomfort. I can also manage customers when they are mad or being disrespectful.

-Korset is a store that is specialized in women's fashion retail located inside the Riverchase Galleria mall.

- Started November and left in August.

- My responsibility was to help customers find:

- What they were looking for

- Be a cashier

- Open and close the store

- Open new stock and put tags on them.

- I achieved in helping out alot of people inside the mall with finding clothing they wanted or similar to what they asked for.

- I assisted around 40 customers a day in finding select items and providing recommendations.

Cleaner for Samford University

• Cleaned and sanitized bathrooms, and other similar areas according to established protocols
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.