Alejandro Luna
Kihei,HI
Summary
Hello My Name Is Alejandro Luna I Have Been In the Restaurant/Hotel Industry All My Years Of Working Mainly In Cooking And Customer Service End Would Love To Apply My Skillset That I Have Acquired Over The Years To Where My Journey Takes Me Next.Also Would Love To Try New Things And Add Onto What I Can Offer For Others. Talented Cook And Customer Service With Excellent Experience In Fast-Paced Kitchen Environments And Hotel Orrientated Jobs And Clear Communicator With Team-Oriented Focus And Advanced Skills To Effectively Work With Front Of The House And Kitchen Staff To Prepare Orders/Tasks And Needs Of Customers To The Highest Standards.Qualified And Hardworking With Up To-Date Food Handling Permit
Overview
11
11
years of professional experience
Work History
Server/Cashier/Busser
Coconuts Fish Cafe
Kihei, HI
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Head Line Cook
Waikoloa Luxury Cinemas
12.2017 - 08.2021
- Set Up And Prepared Cooking Supplies And Workstations During Opening And Closing Hours To Maximize Productivity
- Created Identical Dishes Numerous Times Daily With Consistent Care, Attention To Detail And Quality
- Prepared Multiple Orders Simultaneously During Peak Periods With An High Accuracy Rate, Maximizing Customer Satisfaction And Repeating Business
- Changed And Sanitized Cutting Boards, Benches And Surfaces Between Tasks To Avoid Cross-Contamination
- Assisted Exec and Sous Chef Complete Tasks
- Assisted In training And Helping New Chefs
- Assisted Exec And Sous Chef Manage/Keep Stock Of Walk In
- Assisted In Breaking Down And Cleaning Stations For Opening And Closing Hours.
Line Cook
Red Tail Grill
01.2015 - 09.2016
- Prepared Multiple Orders Simultaneously During Peak Periods With An High Accuracy Rate, Maximizing Customer Satisfaction And Repeating Business
- Set Up And Prepared Cooking Supplies And Workstations During Opening And Closing Hours To Maximize Productivity
- Created Identical Dishes Numerous Times Daily With Consistent Care, Attention To Detail And Quality
- Changed And Sanitized Cutting Boards, Benches And Surfaces Between Tasks To Avoid Cross-Contamination
- Assisted Exec And Sous Chef Complete Tasks
- Assisted In breaking Down And Cleaning Stations For Opening And Closing Hours.
Host/Cashier/Busser
Pizza And Noodle
02.2013 - 04.2014
- Operated Cash Register For Cash, Check And Credit Card Transactions With Excellent Accuracy
- Worked Flexible Schedule And Extra Shifts To Meet Business Needs
- Helped Customers Complete Purchases, Locate Items And Inform The Guests Of Any Specials Etc
- Restocked And Organized Merchandise In An Timely Fashion
- Assisted Sanitation/Cleaning And Resetting The Tables
- Assisted In Seating Guests And Accommodations
- Assisted Guests With Reservations Or Any Other Questions They Might Have.
Education
High School Diploma - Mathematics/Science
Park City High School
06.2017
Skills
- Answering Phones And Appointing Reservations/Check-Ins And Check-Outs
- Cooperative Attitude
- Food Safety Standards
- Teamwork and Collaboration
- Adaptable and Flexible
- Food and Beverage Service
- Food Safety and Sanitation
- Reliable and Trustworthy
- Great Listener And Great At Following Directions
- Microsoft Word/Excel
- Cooking
- Customer Service
- Resurant/Hotel Experience
- Tutor
- Cleaning/Home Care
- Helping Customers With Questions Or Issues
- Strong Work Ethic
- Guest Engagement
- Order Accuracy
- Allergy awareness
- Exceptional customer service
- Cash Handling
Additional Information
I Am Currently A Tutor One To Two Days Out Of The Week For Children 13-16 Can Be Flexible With Schedule
Timeline
Server/Cashier/Busser
Coconuts Fish Cafe
12.2023 - Current
Head Line Cook
Waikoloa Luxury Cinemas
12.2017 - 08.2021
Line Cook
Red Tail Grill
01.2015 - 09.2016
Host/Cashier/Busser
Pizza And Noodle
02.2013 - 04.2014
High School Diploma - Mathematics/Science
Park City High School