Monyea Johnson
Los Angeles,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant Trainee
Pacific Family Practice
San Francisco, California
10.2008 - 01.2010
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and medical procedures.
- Educated patients on treatment plans and medication instructions effectively.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Managed patient scheduling and appointment confirmations, contributing to streamlined clinic operations.
- Coordinated scheduling of patient appointments to enhance clinic efficiency. and managing the practice's calendar efficiently.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Recorded and updated patient medical histories in electronic health records system.
- Organized patient charts by priority for efficient access during appointments. by priority and categorized them for quick access during appointments. to facilitate smooth workflow and timely patient care. before each day's clinic sessions began.
- Organized scheduling of patient appointments to improve overall clinic efficiency. of lab tests to ensure timely completion and results communication, ensuring timely communication of results to patients and providers.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Ensured medical equipment cleanliness to maintain safety standards. according to established procedures and safety standards.
- Maintained inventory of medical supplies and ordered stock for continuity of care.
- Assisted in tracking and maintaining inventory of medical supplies to ensure availability for patient care.
- Supported front desk operations, facilitating smooth check-in procedures and accurate insurance verification.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Coordinated patient follow-ups and maintained communication with families.
- Processed insurance claims and verified patient eligibility for services.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate of Applied Science - Medical Assisting
Heald College
San Francisco , CA. 10.2008 - 01.2010
Skills
Clinical Skills
- Taking medical histories, recording vital signs (blood pressure, temperature, pulse), preparing patients for exams, assisting physicians with procedures, applying dressings, removing sutures
- Phlebotomy (drawing blood), giving injections/immunizations, performing EKGs, collecting samples (urine, throat cultures)
- Performing basic lab tests (blood glucose, urine)
- CPR and basic life support
Administrative Skills
- Scheduling appointments, managing patient flow, handling check-ins/outs, answering phones, managing correspondence
- Updating and filing medical records, managing electronic health records (EHRs)
- Handling insurance forms, billing, and bookkeeping
Soft Skills
- Clear verbal and written communication with patients and staff
- Prioritizing tasks, managing multiple duties, reducing patient wait times
- Ensuring accuracy in documentation and procedures
Timeline
Medical Assistant Trainee
Pacific Family Practice
10.2008 - 01.2010
Associate of Applied Science - Medical Assisting
Heald College
10.2008 - 01.2010