Kymberlie Jacques
Yonkers
Summary
Experienced Medical Assistant with a strong patient care, administrative support, and customer service, seeking to transition into a Front Desk Receptionist position in the hospitality industry. Proven ability to handle high-pressure situations, manage multiple tasks efficiently, and communicate effectively with diverse individuals. Possesses excellent organizational skills, attention to detail, and a professional demeanor, with a commitment to delivering outstanding guest experiences.
Overview
12
12
years of professional experience
Work History
Plastic Surgery Medical Assistant
Summithealth
12.2022 - Current
- Prepare exam and procedure rooms for patient visits, ensuring all necessary instruments and supplies are available and sterile.
- Assist plastic surgeons with in-office procedures such as suture removal, wound care, and set-up for cases.
- Take and record vital signs, patient history, and medical information accurately.
- Provide pre-operative instructions and post-operative care education to patients.
- Schedule surgeries, follow-up appointments, and manage patient reminders.
- Pre Patient chart and update information
- Perform administrative duties including answering phones, processing paperwork, and verifying insurance.
- Ensure cleanliness and compliance with infection control and safety standards.
- Provide compassionate, professional care and maintain patient confidentiality at all times.
Direct Service Professional
Young Adult Institute
05.2020 - 12.2022
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Provided compassionate and patient-focused care to cultivate well-being.
- Administered medication as directed by physician and nurse.
- Monitored progress and documented patient health status changes to keep care team updated.
- Minimized injuries to patients through support or restraint to control patient movements.
- Completed regular check-ins and progress report for each client.
- Maintained financial money and monthlies assignments.
Registered Medical Assistant
Westchester Medical Group
09.2014 - 05.2020
- Neurologist
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments- Follow up, EMG testing and EEG., registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained pre- and post-treatment vital signs and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Responsible for authorization for Electromyography, Botox (migraine),Workers Compensation and No Fault procedure.
- Deal with patient with Dementia, CVA, Parkinson Disease, Alzheimer's, Bell Palsy, Seizure and Behavioral Disturbance etc...
Registered Medical Assistant
Westchester Vascular PLLC
01.2013 - 09.2014
- Worked for Vascular Surgeon and Endocrinologist
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Verified appropriate lab couriers picked up collected lab specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Tested and recorded blood glucose levels.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained pre- and post-treatment vital signs and weight for Surgery.
- Ambulated, turned and positioned patients.
- Taught patients about medications, procedures and care plan instructions.
- Obtained all prescribed laboratory testing.
- Prepared initial patient charts for admission.
- Compiled necessary documents for surgical billing packages.
- Learned new concepts quickly; and communicated clearly with management and staff.
- Remained composed in high pressure and stressful environment.
Education
No Degree - Medical Social Work
SUNY College At Plattsburgh
Plattsburgh, NY12-2026
Vocational School - Medical Assistant
Sanford Brown Institute
09.2012
High School Diploma -
Gorton High School
Yonkers, NY06.2004
Skills
- Excellent verbal and written communication
- Friendly and professional demeanor
- Conflict resolution
- Patience and empathy
- Positive attitude under pressure
- Multitasking in fast-paced environments
- Answering phones and managing inquiries
- Scheduling and reservations
- Handling guest check-ins and check-outs
- Email and phone etiquette
Languages
English
Native or Bilingual
Creole
Full Professional
Timeline
Plastic Surgery Medical Assistant
Summithealth
12.2022 - Current
Direct Service Professional
Young Adult Institute
05.2020 - 12.2022
Registered Medical Assistant
Westchester Medical Group
09.2014 - 05.2020
Registered Medical Assistant
Westchester Vascular PLLC
01.2013 - 09.2014
High School Diploma -
Gorton High School
No Degree - Medical Social Work
SUNY College At Plattsburgh
Vocational School - Medical Assistant
Sanford Brown Institute
Similar Profiles
Sebastian LavinaSebastian Lavina
Administrative Clerk at United States Marine CorpsAdministrative Clerk at United States Marine Corps
NORMA BLUMNORMA BLUM
IT Intern at Mount Sinai HospitalIT Intern at Mount Sinai Hospital
Jacquelyn MorenoJacquelyn Moreno
Home Health Aide at Care 365Home Health Aide at Care 365
Alexander Aquino DominiciAlexander Aquino Dominici
Packaging Technician at ASR GroupPackaging Technician at ASR Group
Alice VegaAlice Vega
Medical Assistant, Plastic Surgery Department at Phoenix Children's HospitalMedical Assistant, Plastic Surgery Department at Phoenix Children's Hospital