Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Michelle Berrios

Alexandria,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Babysitter

Private Care
03.2022 - Current
  • Communicated with parents about daily activities and any concerning behaviors
  • Organized various activities, games, crafts and outings to keep children entertained
  • Responsibly watched children while parents were out
  • Helped complete homework, school projects and chores
  • Monitored children's safety and well-being to prevent accidents and falls
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.

Private Violin Instructor

Private Tutoring
01.2022 - Current
  • Coordinated with school, students and parents regarding after school rehearsals and performances
  • Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition
  • Motivated and coached students of varying levels to play songs and jingles
  • Familiarized students with basic concepts of tempo, symphony and chords.

Service Manager

Chipotle
10.2019 - Current
  • Created employee work schedules to keep shifts properly staffed
  • Collaborated with customers to offer solutions to service needs
  • Monitored employee performance through key metrics analysis
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service
  • Pitched in to complete various duties during peak periods or employee absences
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.

Server

Olive Garden
08.2022 - 03.2023
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Education

Current -

George Mason University
01.2024

English -

Northern Virginia Community College
05.2022

Diploma -

Alexandria City Public High School
06.2020

Skills

  • Behavior Management
  • Time Management
  • Critical Thinking
  • Dependable and Responsible
  • Performance Evaluations
  • Workplace Safety
  • Clear Instruction and Communication

Awards

Certificate for Outstanding Achievement in Career and Technical Education

Timeline

Server

Olive Garden
08.2022 - 03.2023

Babysitter

Private Care
03.2022 - Current

Private Violin Instructor

Private Tutoring
01.2022 - Current

Service Manager

Chipotle
10.2019 - Current

Current -

George Mason University

English -

Northern Virginia Community College

Diploma -

Alexandria City Public High School

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Michelle Berrios