Michelle Bertolacci
Mica Trela
Wurtsboro
24
years of professional experience
Experienced caregiver with a strong background in personal care, mobility assistance, and nutritional meal planning. Skilled in monitoring vital signs, managing medications, and completing detailed care records. Focused on safe, reliable support that improves client well-being and routine stability.
Work History
Home Health Caregiver
- Provided personal care support, including bathing, grooming, and dressing assistance for client comfort and dignity.
- Monitored vital signs and reported health changes promptly to family members and care teams.
- Prepared meals according to dietary needs, ensuring safe nutrition and consistent meal routines.
- Assisted with mobility, transfers, and repositioning to reduce fall risk and improve daily function.
- Maintained clean, organized living spaces through light housekeeping, laundry, and sanitation tasks.
- Built trusted client relationships through compassionate companionship and dependable daily support.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Relocation Coordinator
18 Years 5 Months- Coordinated household and corporate relocations, aligning move schedules with packing, loading, transport, and delivery requirements.
- Communicated with clients to confirm inventory details, service expectations, and relocation timelines.
- Liaised with drivers, warehouse teams, and third parties to coordinate pickups and final placement.
- Improved relocation workflow through proactive follow-up, problem resolution, and process consistency.
- Collaborated with team members to coordinate complex moves, resulting in successful transitions for clients.
- Maintained accurate records of all relocations, facilitating easy access to information for future reference or audits.
- Responded to customer inquiries and resolved complaints, establishing trust and increasing satisfaction.
- Prepared estimates, move orders, and documentation with strong attention to accuracy and compliance.
Education
High School Diploma
Skills
Medication management
Care plan execution
Care plan development
Nutritional meal planning
Dietary management
Patient grooming support
End-of-life care
Emotional care
Patient companionship
Documentation
Environmental safety
Timeline
Home Health Caregiver
Mica Trela
03.2026 - 03.2026Read More
Relocation Coordinator
Kilpatrick Moving and Storage
06.2002 - 11.2020Read More
Northern Valley Regional High School
High School Diploma
Read More