Michelle Bienstock
Woodmere
Summary
Talented Experience Manager with expertise in driving team success and achieving organizational goals. Proven ability to streamline processes and implement strategic initiatives that enhance productivity. Bringing 14-year track record of success in the Accounting / Operations industry. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Director, Experience Management
ERNST & YOUNG LLP
07.2018 - Current
- Manage the deployment of 175+ professionals across the Technology Risk practice, focusing on optimal utilization of professionals and strategic staffing.
- Develop and execute resource planning initiatives by analyzing demand forecasts, assessing availability, and identifying risks or allocation bottlenecks.
- Collaborate with stakeholders across service lines to ensure appropriate staffing aligned with project requirements and individual career development.
- Provide data-driven insights and reporting to leadership on utilization, capacity, and deployment trends to support decision-making.
- Resolve staffing conflicts and support career experiences by balancing project priorities with employee development goals.
- Drive process improvements and leverage technology to enhance the efficiency and effectiveness of resource management.
- Maintain a strong understanding of market trends, resource tools, and industry best practices to ensure agile resource strategy and operational excellence.
Manager, Technology Risk (Advisory)
ERNST & YOUNG LLP
07.2011 - 06.2018
- Planned and executed IT audit procedures for public and private clients, ensuring compliance with EY General Audit Methodology.
- Managed teams to assess IT and operational controls including general computer controls and application-level controls.
- Delivered risk mitigation strategies and internal control improvements to clients, enhancing financial and compliance oversight.
- Applied cross-functional knowledge in IT and internal audit to identify process gaps and business risks, supporting enterprise-wide improvements.
Education
M.S. - Accounting
Yeshiva University, Sy Syms School of Business
05.2011
B.S. - Accounting, Minor in Information Systems
Yeshiva University, Sy Syms School of Business
05.2010
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Team operations
- Strategic projects
Certification
- Certified Public Accountant
Timeline
Assistant Director, Experience Management
ERNST & YOUNG LLP
07.2018 - Current
Manager, Technology Risk (Advisory)
ERNST & YOUNG LLP
07.2011 - 06.2018
B.S. - Accounting, Minor in Information Systems
Yeshiva University, Sy Syms School of Business
M.S. - Accounting
Yeshiva University, Sy Syms School of Business