Michelle Block
Lake Odessa
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
Work History
Beekeeper
Fase Apiaries
Lake Odessa
08.2022 - Current
- Managed hive inspections to ensure colony health and productivity.
- Maintained equipment and tools for optimal beekeeping operations.
- Monitored bee behavior to identify signs of disease or distress.
- Removed harvested honeycombs to extract honey for bottling.
- Raised and replaced queen bees, divided colonies and replaced combs.
- Built woodenware such as frames and supers for use in beehives.
- Conducted regular inspections to ensure hives were in good condition.
- Applied treatments against diseases or pests according to established protocols.
- Performed maintenance tasks such as painting boxes or replacing broken parts.
- Collected wax from hives to create candles or other products for sale.
- Wore clean, protective suit, gloves and veil to avoid stings while maintaining favorable conditions for bees.
- Replaced old frames with fresh ones in order to stimulate honey production.
- Transported beehives between apiaries safely while ensuring minimal stress on bees.
- Mixed sugar syrup and pollen supplements to feed bees during winter months.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Cleaning Supervisor
Nyhuis Management
Alto
02.2023 - 04.2026
- Supervised cleaning staff to ensure adherence to company standards.
- Coordinated daily schedules for cleaning operations and team assignments.
- Trained new employees on safety procedures and cleaning techniques.
- Inspected facilities for cleanliness and addressed any issues promptly.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Developed cleaning protocols to improve efficiency and effectiveness of services.
- Communicated with management regarding staffing needs and operational challenges.
- Provided guidance and support to team members when needed or requested.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Investigated unusual odors or stains in order to determine the best course of action for removal or remediation.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and damp-mopped private stairways and hallways.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
Cashier
J&H Family Stores
Lowell
09.2016 - 02.2017
- Processed customer transactions accurately and efficiently at J&H Family Stores.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, ensuring proper cash handling procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
Quality Control Inspector
Bloughinc
Lowell
04.2009 - 04.2010
- Inspected products for quality standards and compliance with specifications.
- Conducted thorough assessments using precise measuring tools and equipment.
- Documented inspection results and maintained accurate quality records.
- Trained new inspectors on quality control procedures and best practices.
- Collaborated with production teams to address quality concerns promptly.
- Monitored production processes to ensure adherence to company standards.
- Recommended process improvements based on inspection findings and trends.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Performed first article inspection on incoming raw materials.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Ensured that all products met customer requirements prior to shipment.
- Notified supervisors or other relevant personnel of test or production issues.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Education
Saranac High School
Saranac, MISome College (No Degree) - General Studies
University of Phoenix
Tempe, AZSkills
- Attention to detail
- Safety compliance
- Schedule flexibility
- Proper chemical handling
- Quality control
- Record keeping
- Multitasking and organization
- Professional appearance
- Commercial and residential cleaning
- Efficient cleaning techniques
- Floor maintenance
- Adaptability and flexibility
- Multitasking and prioritization
- Basic maintenance
- Supply inventory management
- Reliability and punctuality
- Chemical handling
- Cleaning and sanitizing
- Problem solving
- Complaint resolution
- Training and development
- Quality assurance
- Team supervision
Timeline
Cleaning Supervisor
Nyhuis Management
02.2023 - 04.2026
Beekeeper
Fase Apiaries
08.2022 - Current
Cashier
J&H Family Stores
09.2016 - 02.2017
Quality Control Inspector
Bloughinc
04.2009 - 04.2010
Saranac High School
Some College (No Degree) - General Studies
University of Phoenix