Michelle Bourget

EMS/Coordinator responsible for EMS program instruction, course management and student interaction, including direct instruction of EMT, AEMT and Paramedic courses.

• Taught, mentored and coached over 2,500 initial EMS students over two decades of instruction for National Registry Certification Exams and State Licensing.
• Provided EMS continuing education to municipal 911-based EMS services.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Used learning assessments such as skill sheets projects and writing assignments to monitor student understanding of class concepts and materials.
• Increased student participation by facilitating interesting and relevant events through hands-on learning and real-life events.
• Oversaw curriculum implementation and continuous improvement of industry best practices.

• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, and general liability
• Planned and facilitated monthly training on EMS trends, technology and products in industry.
• Assumed active role in identifying opportunities to develop and implement projects which promoted organization's missions and functions such as yearly community open houses, classroom visits, tours, first aid and CPR classes.
• Chaired special community projects such as mock disasters, county-wide recruitment and retention, and organization of county protocols.
• Identified areas of personnel deficiency and took necessary action for correction by group and individual training.
• Responsible oversight of patient care, run reports, quality assurance of over 300 emergency calls per year.

• Anticipated potentially life-threatening conditions and instituted emergency treatment and interventions essential for preservation of life.
• Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Administered medications to stabilize patients in field or in transit.
• Controlled trauma, injuries and medical emergencies en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.

• Provided immediate and constructive feedback to students individually and as group.
• Evaluated students' competencies through written assignments and examinations.
• Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
• Conducted clinical simulations and provided feedback for each individual student.
• Supervised students when administering medications to maintain patient safety.
• Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction..

• Coordinated advertising and promotion efforts for 14 automotive dealerships
• Effectively managed yearly budget in excess of four million dollars on monthly and quarterly bases through use of forecasts and media market plans.
• Planned major events and banquets for groups up to 900.
• Acted as public relations representative for sponsorships, community projects and charitable events.

• Marketed advertising space for 23 suburban weekly papers
• Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.