Michelle Bricco

• Processed customer transactions efficiently and accurately.
• Assisted clients with account inquiries and banking services.
• Maintained up-to-date knowledge of bank products and services.
• Collaborated with team members to enhance customer experience.
• Identified opportunities for cross-selling financial products.
• Ensured compliance with banking policies and procedures.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Improved customer satisfaction by providing efficient and accurate transaction processing.

Mowed lawns at residential properties, trimming, blowing, planting, maintaining flower beds, painting, animal control and insect control.

• Managed daily operations to ensure smooth workflow and adherence to company policies.

Supervised front of house staff to ensure efficient service and guest satisfaction.

Recruited and interviewed front of house employees for restaurant positions.

Fired Front of house employees.

Trained Front of house employees.

Bartender, server, dishwasher and busser.

Inventory and ordering.

Bookkeeping.

Customer relations.

Cleaning.

Provided bartending and serving services at a busy restaurant.

Manager when the owners were on vacation.

Ordering for the Bar.

Trained new employees.

Customer relations.