Michelle Brimeyer
Huntsville,AL
Summary
Motivated and goal-oriented IT professional with the drive to exceed expectations. I have the ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage my skills and knowledge to contribute to an organizations overall success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Help Desk Manager
Agile Defense, Inc
10.2022 - Current
- Direct IT liaison to the PEO AVN commander and headquarters command staff, supporting multiple Project Management Offices.
- Regularly managed tasks involving Active Directory (AD), printer STIGs, VDI troubleshooting, setting up conference room A/V (NIPR/SIPR), imaging machines, installing software, hardware troubleshooting.
- Coordinated with IT Cross-functional teams to handle server, network, configuration management, cyber security, and DevOps issues.
- Remediated all cyber vulnerabilities detected via ACAS scanning.
- Created backups of customers machines and migrated them to new Operating Systems.
- Led bi-weekly trainings/refreshments on various topics to increase both colleagues and customers productivity.
Bartender
La Cima Restaurants
05.2020 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Preschool Teacher
KinderCare Learning Centers
07.2019 - 03.2020
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT05.2026
Bachelor of Science - Human Development
The University of Alabama
Tuscaloosa, AL05.2019
Skills
- Active Directory
- Account Management
- Troubleshooting
- Service Now
- Windows 10/11
- VDI/VM support
- Problem solving/Critical Thinking
- Detailed Documentation
Certification
- ITIL 4 Foundations
- CompTIA A+
- CompTIA Sec+ CE
Timeline
Help Desk Manager
Agile Defense, Inc
10.2022 - Current
Bartender
La Cima Restaurants
05.2020 - 10.2022
Preschool Teacher
KinderCare Learning Centers
07.2019 - 03.2020
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Science - Human Development
The University of Alabama
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