Michelle brock
palm coast
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
22
22
years of professional experience
Work History
Memory Care Director
Sonata Palm Coast
650 Colbert Lane
04.2025 - Current
- Developed and implemented personalized care plans for residents with memory impairments.
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Led training programs for staff on best practices in memory care techniques.
- Collaborated with families to address concerns and improve resident satisfaction.
Caregiver
Sonata Palm Coast
650 Colbert Lane Palm Coast, Fl 32137
03.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Patient Care Technician
Advent Health Palm Coast
60 Memorial Medical Pkwy
08.2021 - 10.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
CNA
Flagler Health & Rehab
300 Dr Carter Blvd, Bunnell, FL 32110
01.2004 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Education
No Degree - Psychology
Daytona State College
Palm Coast, FL05-2030
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Emotional support
- Relationship building
- Compassionate care
- Verbal and written communication skills
- Flexible schedule and availability
- Dementia care
- Alzheimer's care
- Documentation
- Records management
- Medical records management
- Resident empowerment
Timeline
Memory Care Director
Sonata Palm Coast
04.2025 - Current
Caregiver
Sonata Palm Coast
03.2023 - Current
Patient Care Technician
Advent Health Palm Coast
08.2021 - 10.2023
CNA
Flagler Health & Rehab
01.2004 - 08.2022
No Degree - Psychology
Daytona State College