Professional Summary
Overview
Work History
Education
Skills
Timeline

Michelle brock

Sonata Palm Coast
palm coast
23
Years of experience

Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.

Work History

Memory Care Director

1 Year 6 Months
Sonata Palm Coast | 04.2025 - Current
  • Developed and implemented personalized care plans for residents with memory impairments.
  • Oversaw daily operations to ensure compliance with safety and quality standards.
  • Led training programs for staff on best practices in memory care techniques.
  • Collaborated with families to address concerns and improve resident satisfaction.

Caregiver/Medication Tech

3 Years 7 Months
Sonata Palm Coast | 03.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with administer of medications

Patient Care Technician

2 Years 2 Months
Advent Health Palm Coast | 08.2021 - 10.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

CNA

18 Years 7 Months
Flagler Health & Rehab | 01.2004 - 08.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Education

No Degree - Psychology

Daytona State College | Palm Coast, FL | 05-2030

Skills

Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Multitasking and organization
Emotional support
Relationship building
Compassionate care
Verbal and written communication skills
Flexible schedule and availability
Dementia care
Alzheimer's care
Documentation
Records management
Medical records management
Resident empowerment

Timeline

Memory Care Director

Sonata Palm Coast
04.2025 - CurrentRead More

Caregiver/Medication Tech

Sonata Palm Coast
03.2023 - CurrentRead More

Patient Care Technician

Advent Health Palm Coast
08.2021 - 10.2023Read More

CNA

Flagler Health & Rehab
01.2004 - 08.2022Read More

Daytona State College

No Degree from Psychology
Read More
Michelle brock