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Paula Flora
Hilliard,OH
Summary
Compassionate Memory Care Director with extensive experience in developing individualized care plans and facilitating open communication between families and staff. Strong advocacy skills and a focus on cognitive engagement ensure the highest quality of care for residents.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Memory Care Director
Dublin Retirement Village
Dublin, OH
08.2020 - Current
- Assisted in development and implementation of individualized care plans for residents.
- Collaborated with multidisciplinary teams to address resident needs effectively.
- Supported activities that promote cognitive engagement and social interaction among residents.
- Maintained accurate documentation of resident progress and care interventions.
- Learned safety protocols and best practices for memory care environments.
- Engaged in training sessions to enhance knowledge of dementia-related challenges.
- Facilitated communication between families and staff regarding resident well-being.
- Assisted in coordinating recreational activities tailored to residents' interests and abilities.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
Nurse
The Grand
Dublin, OH
09.2020 - 07.2022
- Administered patient care, ensuring adherence to established protocols and safety guidelines.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored vital signs and documented patient progress, maintaining accurate medical records.
- Educated patients and families on health management and discharge instructions for optimal recovery.
- Coordinated emergency response efforts, effectively managing critical situations with prompt decision-making.
Medical Assistant
Ohio Health Urgent Cares
Columbus, OH
05.2015 - 03.2020
- Performed patient intake and recorded vital signs to ensure accurate medical documentation.
- Assisted healthcare providers with examinations and procedures, enhancing patient care efficiency.
- Managed appointment scheduling and coordinated follow-up care for optimal patient flow.
- Educated patients on treatment plans and medication instructions, fostering adherence to health protocols.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Applied Science - LPN
American Institute of Alternative Medicine
Westerville, OH03-2020
High School Diploma -
Perry Community High School
Perry, IA05-1988
Medical Assistant - Medical Assistant
Hilliard School of Business
Hilliard, OH05-2015
Skills
- Telephone and email etiquette
- Effective communication
- Activity programming
- Activities scheduling
- Medication management
- Client advocacy
- Family support
- Exemplary communication skills
- Care planning
- Compliance oversight
- Recruiting and hiring
- Staff development
- Assessments
- Onsite tours
- Dementia care expertise
- Medication inventory
- Budgeting oversight
- Physician order processing
- Person-centered approach
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
- [Area of certification] Training - Certified Dementia Practioner
- Trainer for Purposeful Moments
Interests
Timeline
Nurse
The Grand
09.2020 - 07.2022
Memory Care Director
Dublin Retirement Village
08.2020 - Current
Medical Assistant
Ohio Health Urgent Cares
05.2015 - 03.2020
Associate of Applied Science - LPN
American Institute of Alternative Medicine
High School Diploma -
Perry Community High School
Medical Assistant - Medical Assistant
Hilliard School of Business
Employee of the year
Voted employee of the year by peers, family and residents 2023